It's always been nice no trouble and…
It's always been nice no trouble and customer service is good....

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
It's always been nice no trouble and customer service is good....
I had an enjoyable, no pressure experience. Unlike some dealerships where they pressure you and you exorbitantly high payments thry try to push you into certain cars, that will benefit the salesperson's pocketbook . Its no secret that coming to this dealership, you have bad or no credit. You also understand that you're buying a used car. I was very pleased to get the extended warranty for such a small price. And the extended warranty was explain in great detail to me so that I understood it clearly. Id definitely recommend coming here. As any car buying experience do your homework.
They are good people here in Battle Creek backs the vehicle up 100%. Had 1 issue with the car and they made sure it was taken care of. Thank you Car City
They were very kind and efficient. Thank you Car city...
JORDAN I in Portage was amazing
Awesome service!
Liz and willy went above and beyond for me!! They stayed after hours because I work 3rd shift just so I can get my car! Even 2 weeks after I got my car I had follow up questions and they helped me all the way through! I would definitely be getting more cars from them!!
Great service friendly employees and amazing customer service
Everything was great until we found out what we were promised was in fact NOT TRUE!!!!!!!
GOOD car's good people..
Everybody was really nice
N/r !!!!!!!!
Excellent customer service. Great selection. And they really take care of the vehicles on their lot.
I am a returning customer I have always had good service here. This is the second car I bought from them and I love it so far
Great help a lil rushed but excellent service an very helpful. I do think they should put gas n there cars tho cause now I have a gas card or ticket an dnt know how to use it.
Thank you Jeff, it was Great working with you with the purchase of my new car.
Very helpful and straight forward on the details. Glad to be driving today!
So far everything is good. I like the low down payment but the payments are a little high. Great company though, some car places only give you one option but this one uses your income and then tells you a price that you can spend on multiple cars.
Great Customer Service From Both Of The Gentlemen . Quick On There Feet, Just To Get Me In Something Neat ! :)
Had a great experience through Car City. Very family friendly and our vehicle is amazing. Thank you
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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