very easy to work with I have bought 2…
very easy to work with I have bought 2 cars from them ,good to deal with when you need a car

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
very easy to work with I have bought 2 cars from them ,good to deal with when you need a car
Awesome customer service.
I've been with Car City for 11 years. I've always had an outstanding experience. My only comment is that I would like more options that are newer, with less miles.
GOOD PEOPLE WORKING THERE
Super happy with my experience there
No pushy salesman...what a nice experience.
Everyone was very nice and helpful even after the sale was complete they were very helpful to me.
Sold us a great car no issues great customer service
39 dollars down and I was able to walk away with a 2014 Dodge Journey. It may be a lease, but its a really nice suv
Where to start, has been 2 weeks and have had the worst experience not only with the vehicle, but the employees.
I am pleased they were very helpful and it didnt take much time to get approved. Once everything was completed i drove off the lot with my choice. They were polite and answered any questions i may have had.
Very good experience with Jordan at Car City. Appearing to have quality vehicles as this far. And definitely quick processing.
Just love my car !!! Jeff was great
Waited well over a half even though I already had all my paperwork done before I even came in to look at cars. After deciding I then waited another 45-60 minutes to get in to do my paperwork. Slow process overall not enough workers for the amount of people they waiting.
Had the best experience with car city Cadillac. Ryan went above and beyond to help me get the perfect car. Amazing deals with car city!!
When I first got my car, the check engine light came on the next day which tells me someone rest the light. There was a slow oil leak and the driver door is falling apart...I would not recommend anyone to carcity...if I could get out this lease I would
Everyone was very courteous and helpful.
Was able to get a vehicle quickly and was impressed by the friendly service.
Very friendly people and had a car the same day
The sales person we worked with, Jordan, was very helpful and really great to work with. So far we love the car. It was definitely a positive experience.
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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