Car City Reviews

The experience started out great. And then it wasn't. I haven't made my first payment yet, and I've had to have the water pump replaced. But, the day before that, my transmission started slipping. I mentioned it to Car City, the warranty company. Long story short, diagnostic isn't covered under warranty. Fair enough. But considering the Car City I'm leasing my vehicle from has A WHOLE SERVICE CENTER, I would think they could run the diagnostic there. Wrong. I was actually referred to an entirely different dealership where I will pay out of pocket. I've "owned" the vehicle for 17 days.

This company is amazing. It has helped me get my car and made my life better. The agents that helped me explained everything in detail to the top. I would recommend this company to anyone

We got in fast & out fast & resonably priced. Thanks!

Was very satisfied with Jarred and Steve's (car City in Lansing, Mi) services! They were very courteous and made every thing happen quickly! All of my needs and concerns have been taken care of to the tee!

Very nice and helpful. Easy approval process.

Sean and Ryan made my car buying easy! No pressure, friendly, courteous, and explained everything. Thank You

The guys at the Battle Creek store did an awesome job. Kind friendly and in a timely fashion.

Love the service and the honesty.

Above and beyond in customer services and satisfaction. We are loving the new van and headed to florida in it today!!

Truth in their advertising! I love the new car and the affordability of it! Made a hard experience much easier and enjoyable!

Great experience second car I have purchased wonderful at the Muskegon store.

They were friendly and very easy to work with on finances. I got a great used SUV!

Friendly staff excellent service

This is the three car we have bought here

I love the vehicle I got. It's nice, and runs and rides very nicely. But my issue lies with the staff at the South bend, IN location. The assistant manager Jenna was incredibly rude, and condiceding. And the manager Jeff thinks he is slick. Blatant disregard of what I asked to be fixed o nthe vehicle after my purchase. And then tried to lie to my face e when I asked him about why it got messed up. All in all they have decent vehicles, but they need to work on the staff situation.

Fast. Especially given what happened with my leased vehicle I had with Car City... four months before I was set to turn it in -- the engine went out. Orbit and Car City were both stellar. I'm very happy.

Do not go to car city, they tried to sell me a car that was in accident and did not tell me about it, i got no car fax after a week started to have problems , instead of making it right , wanted me to have my insurance pay for it. I would like to know how these people sleep at night.

You Guy's are the best

Great sales guy

The Cadillac Car City is great. The guys there are amazing.