AXA website is so easy to use and…
AXA website is so easy to use and changes to your policy are instant 👍

8 months ago
User friendly site. Good value for money & did what I needed to do. A massive plus is it has a phone number if ever I need to speak to someone 👍
8 months ago
Wide cover at a competative price from a well known Company.
8 months ago
They were very good sorting my problem out very quick and efficient
AXA website is so easy to use and changes to your policy are instant 👍
Very easy and straightforward to change the Insurance to my new vehicle and everything was done quickly.
I have different insurance covers through AXA. Good prices, good cover and have easy access in one place to check and change details on my cover.
Rang to change my car to new car. Person who dealt with my enquiry on the phone was very helpful
It was easy to use came out half the price I was already quoted
I found the website was easy to use. Then I rang the call centre and that was a really good experience. I like to know you can speak to someone if you need to.
Information was clearly given on how to apply for my car insurance. For a oap this was very reassuring and helpful.
found the phone number now
It was so easy and simple to do the changes that I needed to do.
Very good price. Smooth experience from quote to acceptance.
Had trouble sorting out my car insurance online, phoned up and the operator on the end was extremely helpful, talked me through the process, still had trouble sorting it out so they did my insurance over the phone. Was extremely helpful.
lovely lady called louise unable to pay by card.Louise very kind and understanding.
I initially choosed a different insurance provider for my new car, in just 24 hours everything were problems and decided to cancel and go for a well known company. AXA confirmed my car insurance was available within minutes after completing the purchase and have since been brilliant with communication and providing information about the product I bought. I'm confident if there is an issue they will get back to me in a timely manner and support me. What a difference!
Easy to arrange through Compare the Market and simple with Axa. Great cover including full European breakdown at a super price
Easy to get a quote and buy
Great service and price yet again. Have both cars insured with you now.
Honest and very helpful staff. Great insurance company. Great prices for cover.
Easy to use the system. Navigated through with no problems which for Me, is quite good!!
Representative was polite, knowledgeable and very helpful explaining all aspects of my insurance changes.
I called to update information on my insurance. Agent was friendly and professional, they advised I would be able to do this online (which would avoid the £25 fee) and went through the steps to do this. Very helpful, friendly and professional
Based on analysis of 25 reviews rated 1-2 stars for AXA UK Car and Home
“Having to pay an admin charge of £25 for amending the policy verbally on the phone”
“why would you leave a customer with no heating and hot water for 3 days then over the weekend”
“Waiting for answers and refund”
“I don't rate any insurance company for car insurance”
“I don't rate any insurance company for car insurance”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
AXA UK Car and Home is a prominent insurance provider offering a variety of coverage options tailored to meet the needs of individuals and businesses. The company specializes in car insurance, home insurance, business insurance, and landlord insurance, providing comprehensive protection against risks such as damage, theft, and liability. Customers can obtain quotes online and benefit from tailored policies that cater to their unique circumstances, including discounts for multi-car households. Targeting a diverse clientele, AXA UK serves personal customers seeking home and auto protection, as well as business owners in need of commercial insurance solutions. In addition to standard insurance products, AXA UK offers partner rewards for its business, van, and landlord insurance customers, enhancing the value of their policies. With a focus on accessible quotes and claims processing, AXA UK aims to support its customers in safeguarding their assets and managing risks effectively.
AXA UK Car and Home receives high praise for its user-friendly interface and competitive pricing, with many customers highlighting the ease of obtaining quotes and managing policies online. Reviewers frequently mention the quick response times and helpful service, making the insurance process straightforward and efficient. However, some consumers express frustration regarding claims handling, noting instances of ignored communications and delays in processing claims. While the majority of feedback reflects satisfaction with the overall service and value for money, the complaints about claims suggest room for improvement in customer support during critical situations. Overall, AXA UK Car and Home is viewed positively, particularly for its simplicity and pricing, despite some concerns about claims management.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.