I changed my car
I changed my car, and the changeover was so easy online.

8 months ago
User friendly site. Good value for money & did what I needed to do. A massive plus is it has a phone number if ever I need to speak to someone 👍
8 months ago
Wide cover at a competative price from a well known Company.
8 months ago
They were very good sorting my problem out very quick and efficient
I changed my car, and the changeover was so easy online.
Very helpful on renewal. Cost good compared to some. Had looked on line and got quote from AXA cheaper than renewal, wisely advised after checking quote was like for like as policy I had up for renewal, advised it was up to me what I do, they couldn't reduce renewal so bought offer on line. Still very happy to insure with company, both cars insured with them. Would I recommend company, yes I would. Hooe I don't have an accident to find out.
Easy people to deal with great support
After my partner was advised not to drive again I advised AXA who couldn’t have been any more helpful. They advised me on what to do about a new policy for myself and even arranged to have his NCD transferred to my new policy. Well done everybody involved
Straight forward and seamless experience
Easy to work through on line Good vfm - £100 less than my current provider
Exalent service
It wasn't great....that's a wild exaggeration. It was competent and l was given a reasonably priced quote. I would rather talk to a human being however.
Easy to use website. Quote competitive but still much higher than last year’s price from Allianz.
Very polite and curiosity
So easy to find what I need to cover
Super company I found this company due to the horrible service at” go skippy. “ Very easy to deal with no long wait times on the phone. Super easy to set the online portal up and no hidden charges for making changes online l. Thank you
Really helpful information
Been with Axa a long time and get an email saying they cannot renew my car policy and will not give a reason,terrible and inconvenient
Good and quick
Easy to update insurance
Easy to use application. All made very clear. Well done AXA.
Clear online information was given, easy to follow, with a straightforward process of obtaining my car insurance. The quote was also very competitive.
When I called to inform you of my change of number plate you got it sorted within the hour. Also you sent me an email with the new details.
Knew what they were talking about
Based on analysis of 25 reviews rated 1-2 stars for AXA UK Car and Home
“Having to pay an admin charge of £25 for amending the policy verbally on the phone”
“why would you leave a customer with no heating and hot water for 3 days then over the weekend”
“Waiting for answers and refund”
“I don't rate any insurance company for car insurance”
“I don't rate any insurance company for car insurance”
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AXA UK Car and Home is a prominent insurance provider offering a variety of coverage options tailored to meet the needs of individuals and businesses. The company specializes in car insurance, home insurance, business insurance, and landlord insurance, providing comprehensive protection against risks such as damage, theft, and liability. Customers can obtain quotes online and benefit from tailored policies that cater to their unique circumstances, including discounts for multi-car households. Targeting a diverse clientele, AXA UK serves personal customers seeking home and auto protection, as well as business owners in need of commercial insurance solutions. In addition to standard insurance products, AXA UK offers partner rewards for its business, van, and landlord insurance customers, enhancing the value of their policies. With a focus on accessible quotes and claims processing, AXA UK aims to support its customers in safeguarding their assets and managing risks effectively.
AXA UK Car and Home receives high praise for its user-friendly interface and competitive pricing, with many customers highlighting the ease of obtaining quotes and managing policies online. Reviewers frequently mention the quick response times and helpful service, making the insurance process straightforward and efficient. However, some consumers express frustration regarding claims handling, noting instances of ignored communications and delays in processing claims. While the majority of feedback reflects satisfaction with the overall service and value for money, the complaints about claims suggest room for improvement in customer support during critical situations. Overall, AXA UK Car and Home is viewed positively, particularly for its simplicity and pricing, despite some concerns about claims management.
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