Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.6	60	100%		● Low

2.6 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2025.

Last 3 months: 2.6
12-month avg: 2.6
All-time: 2.6
Category avg: 4.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Booking	Trend	Reviews
AXA Travel Insurance UKThis company	2.6 out of 5 (poor)	100 out of 100	2.7 out of 5 (poor)	4.0 out of 5 (good)	1.8 out of 5 (poor)	—	60
International Card Services	4.2 out of 5 (good)	100 out of 100	3.3 out of 5 (fair)	3.0 out of 5 (fair)	—	—	1,200
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.6 out of 5 (good)	—	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.7 out of 5 (good)	4.3 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.0 out of 5 (good)	3.6 out of 5 (good)	—	1,060

Bottom line: AXA Travel Insurance UK is #5 of 5 on overall rating in this group. On booking, JustCover Travel Insurance scores higher (4.3 vs 1.8).

Month	Average	Reviews
Aug 25	2.6	41
Sep 25	2.7	19

AXA Travel Insurance UK reviews & trust report

AXA Travel Insurance UK has a mixed customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 25 positive reviews

Top complaintsof 34 negative reviews

How it compares

Reviews

Customer reviews (60)

WEBSITE WAS EAST TO NAVIGATE AND WHEN i…

TRAVEL INSURANCE - AVOID! RED FLAGS AT EVERY TURN.

AXA Travel Insurance UK FAQ

Is AXA Travel Insurance UK a legitimate company?

Is AXA Travel Insurance UK a scam?

What services does AXA Travel Insurance UK offer?

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What are common complaints about AXA Travel Insurance UK?

Alternatives to AXA Travel Insurance UK

International Card Services

Frontier Home Insurance

JustCover Travel Insurance

247 Home Rescue

eCapital Freight Factoring

Oodle Car Finance

The CrowdTrust Experience⭐

Totally hassle free

Service and Value

If i could give less than 1 star i…

staff on the phone was very helpful…

To people who are struggling to get any…

Appalling Handling of a Bereavement…

Whilst on holiday in Cyprus we were…

Incompetent and Insensitive

Still waiting for claim to be settled

Courteous and helpful…

AXA Travel Insurance

AXA refused my travel insurance claim…

Didn’t have to wait long to speak to…

Don't bother with this company

Very helpful stuff

Easy sight to navigate

Warning… Do not use this company

Simple and user friendly website.

About AXA Travel Insurance UK