Is AXA Travel Insurance UK a legitimate company?

AXA Travel Insurance UK has received a mix of reviews, with many customers noting both positive and negative experiences. It is important to consider the overall rating and the volume of reviews, which can provide insight into their trustworthiness.

Is AXA Travel Insurance UK a scam?

AXA Travel Insurance UK is not a scam, but customer feedback indicates that some users have faced challenges with claims processing. Verified reviews suggest that while many find their services reliable, there are patterns of dissatisfaction regarding claim approvals.

What services does AXA Travel Insurance UK offer?

AXA Travel Insurance UK provides a range of travel insurance products, including coverage for trip cancellations, medical emergencies, and personal belongings. Customers have appreciated the straightforward application process on their website.

How can I contact AXA Travel Insurance UK for support?

Customers can reach AXA Travel Insurance UK through their customer support hotline or via email. Reviews highlight that many users found their representatives to be polite and helpful when assistance was needed.

What are common complaints about AXA Travel Insurance UK?

Common complaints include difficulties in obtaining claim approvals and challenges with customer service responsiveness. Some customers have reported feeling frustrated with the claims process, indicating that clear communication could be improved.

AXA Travel Insurance UK Reviews (Sep 2025): Is It Legit? Trust Score 2.6/5 from 60 Reviews

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.6	60	100%		● Low

2.6 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2025.

Last 3 months: 2.6
12-month avg: 2.6
All-time: 2.6
Category avg: 4.4

Monthly averageCategory average

Monthly average rating and review count
Month	Average	Reviews
Aug 25	2.6	41
Sep 25	2.7	19

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Booking	Trend	Reviews
AXA Travel Insurance UKThis company	2.6 out of 5 (poor)	100 out of 100	2.7 out of 5 (poor)	4.0 out of 5 (good)	1.8 out of 5 (poor)	—	60
International Card Services	4.2 out of 5 (good)	100 out of 100	3.3 out of 5 (fair)	3.0 out of 5 (fair)	—	—	1,200
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.6 out of 5 (good)	—	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.7 out of 5 (good)	4.3 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.0 out of 5 (good)	3.6 out of 5 (good)	—	1,060

Bottom line: AXA Travel Insurance UK is #5 of 5 on overall rating in this group. On booking, JustCover Travel Insurance scores higher (4.3 vs 1.8).

AXA Travel Insurance UK reviews & trust report

AXA Travel Insurance UK has a mixed customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 25 positive reviews

Top complaintsof 34 negative reviews

How it compares

Reviews

Customer reviews (60)

The website was clear with good…

AXA Travel Insurance UK FAQ

Is AXA Travel Insurance UK a legitimate company?

Is AXA Travel Insurance UK a scam?

What services does AXA Travel Insurance UK offer?

How can I contact AXA Travel Insurance UK for support?

What are common complaints about AXA Travel Insurance UK?

Alternatives to AXA Travel Insurance UK

International Card Services

Frontier Home Insurance

JustCover Travel Insurance

247 Home Rescue

eCapital Freight Factoring

Oodle Car Finance

The CrowdTrust Experience⭐

About AXA Travel Insurance UK