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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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P Buckley
P Buckley
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Brilliant holiday with Alfa

Brilliant holiday with Alfa. Killarny and the Ring of Kerry. Southern Ireland. Excellent tour,interesting places to visit knowledgeable driver in Peter, who readily gave details of interest, he was friendly and helpful. The hotels were both excellent and food was also excellent. Absolutely no complaints whatsoever. We met some lovely people and made some lovely friends. Great pictures for loving memories. Well done Alfa and well done Peter. Best wishes from Phil and Helen Buckley. Cheshire.

Helpful?
gordon hay
gordon hay
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

the hotel and all staff were brilliant…

the hotel and all staff were brilliant food in my opinion excellent entertainment great coach driver good very knowledgeable on trips out looking at booking our next one

Helpful?
D.Hawthornthwaite
D.Hawthornthwaite
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

I am sending you a review on the form…

I am sending you a review on the form you sent me before the h oliday. i think it will be more concice an there is moe room

Helpful?
customer
customer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Giant’s causeway and Belfast

Great trip, hotel superb - staff, food and communal spaces all top notch Included trips extremely enjoyable - out 9-5 for 3 days……seen and enjoyed so much Our driver Dave was the best Thank you for a excellent value for money holiday

Helpful?
Mrs Whitehurst
Mrs Whitehurst
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Visit beautiful places

Visit beautiful places, good Coaches

Helpful?
Caz
Caz
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Food was excellent

Food was excellent, good choice, I had a nut allergy, but was catered for well. Coach holidays and staying in Hotels is all very new to me, I just felt a few more instructions were needed, I did ask questions but felt I could have been answered a bit more sensitively.We had the best weather, couldn’t have been better, all week, this all adds to the enjoyment of the holiday. This was a 7 day holiday, 15-21st June

Helpful?
Kevin
Kevin
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Scarborough

Went self-drive. Hotel was clean and bright, beds comfy, bathroom clean and well stocked. Food was good with a reasonable choice and always came hot on hot plates. Entertainment was good and right for the age of the audience.

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alan newell
alan newell
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Really nice driver. Very helpful and made sure everyone was happy

Really nice driver. Hotel was brilliant and all the staff was so nice and helpful. Food was good and they catered for my partner who has a problem with some foods. Shef put himself out to make sure everyone was catered for. Will go back again.

Helpful?
Christine
Christine
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent stay

Excellent 6 night stay with Alfa. The hotel is well positioned on the seafront and the public areas are well maintained. The food choices and quality are excellent and generous portions. Our sea view rooms were clean and spacious although our double plus single room needed a little maintenance- enamel missing on the bath and a cracked bath panel.The single room made a loud noise each morning at 6.30am which was reported twice but not resolved.Entertainment was fine for us although I think some of it was a little modern for the general age range. Excursions and recommendations where to go were excellent although we didn’t enjoy Swansea. The coach journeys both ways were good but 2 shorter stops would have been better than one long one.

Helpful?
John Topping
John Topping
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

South west wonderful

Great value for money

Helpful?
Josie Banks
Josie Banks
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was full on

It was full on, busy busy. Saw more than expected & the main hotel was fantastic in area, decor & food. On top of all that our driver Chris was a star. The ferry times were not good. We arrived at the first hotel at 11.15 pm & leaving the second hotel at 5.15am!!! Looking forward to my next one in September.

Helpful?
Leonard Clarke
Leonard Clarke
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Well organised

Well organised. Very good and helpful driver. Very good accommodation and food. Excellent holiday. Comments from Mrs Dawn Page.

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Jean Want
Jean Want
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Weather excellent

Weather excellent Hotel seafront position wonderful Meal times ( late slot) great Trips very nice Air conditioning in the coach created bad atmosphere. Although I wasn’t personally affected.

Helpful?
Linda Grimster
Linda Grimster
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The hotel was very good staff…

The hotel was very good staff excellent,FOOD VERY GOOD .

Helpful?
Mrs Patricia Morrison
Mrs Patricia Morrison
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

We went to the anchor head hotel in…

We went to the anchor head hotel in Weston-super-Mare. The coach driver Lee was great. Staff at the hotel especially sara in the restaurant were so helpful and friendly. The hotel was clean and very well run. The entertainment every night was great, had a few wins at bingo. The whole experience was great. Would definitely recommend

Helpful?
CLIFF MADDEN
CLIFF MADDEN
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Torquay experience.

Friendly staff. Excellent coach driver. Excursions good. Rooms needed to be hoovered more often. Walkin showers a must for all rooms.

Helpful?
george french
george french
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Enjoyable first Alfa experience

Can I say how we enjoyed our stay at Cumberland hotel ,Scarborough ,food was excellent, staff were attentive especially Glyn the restaurant waiter who we could not fault in any way always pleasant and went the extra mile when it came to service, to the point of we missed the quality of his service on Thursday when dared to take a day off,all in all we throughly enjoyed our stay in this hotel, may we also give thanks to our driver Marty for his excellent driving skills and knowledge of our journey around Yorkshire and he’s sense of humour making this holiday a plus thank you so much

Helpful?
Arthur wright
Arthur wright
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

As usual we were well taken care of…

As usual we were well taken care of every thing was great room food entertainment and day trip the feed back on this trip from our driver was superb very interesting his knowledge was awesome Thank-you very much keep it going 😀 👍 😊 🙂 👌

Helpful?
Jim Jones
Jim Jones
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Long journey but very good accommodation

We hadn't anticipated the length of time it would take to get to our destination, but once there we were very pleased with the hotel which was spotlessly clean and provided very nice meals. I did like the fact that our bags were loaded onto our feeder bus and we didn't see them again until we were in our room and there they were waiting for us.

Helpful?
susan watson
susan watson
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

From stead off to arriving in Criccieth…

From stead off to arriving in Criccieth it was well. Organised lovely hotel clean comfortable love stsff

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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