Over a year ago
It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very stressful. I ended up having to reuse catheters several times.
Over a year ago
You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.
180 Medical is an excellent company. They keep in contact with me whenever my supplies are getting low. They deliver supplies when promised or earlier. They are responsive to my requests. Their employees are always friendly, knowledgeable and responsive.
Ami, professional services!
Everyone is very nice and helpful.
I am extremely pleased with 180 medical, I would have to look far and wide to find any other service that performs as well,which is not the norm for these days and times,if only I could get the big burger companies be be as efficant.
As always 180 came through for me. I was almost out of catheters and leaving for 2 weeks of Christmas at my son’s 1000 miles away. But all worked well
Timely reviewed monthly, order placed and checked. New arrival date forecast accurately. When a change was made at my request it was done on next order perfectly. Exceeded expectations.
180 Medical has one of the best customer service companies I work with!! Thank you for your great service!
Every employee I’ve spoken with over the years has been friendly, polite, knowledgeable, and eager to assist. All companies should operate like 180.
This company is amazing staff are great so helpful would definitely recommend this company for all medical supplies
Promt delivery, Easy to talk to person when ordering, if change is needed.
Always on time and order is always correct. If I have any questions they are quickly and thoroughly answered.
Everyone at 1800 Medical has been so helpful and kind with my dad’s diagnosis. Thank you for all you do especially for the elderly who need the extra help in explaining everything!!
Timely ordering system and prompt delivery all done with accuracy.
Always on time with order. Good service.
They provide a product that is prescribed by my doctor and every month I get it in time so that I do not run out.
Seemllessyou do your job.
Very dependable and excellent products.
Medical 180 has made it a very easy and reliable solution for me. I would recommend them for everyone that need a service like this.
My supplies are always correct and on time. When I have a question, they have the answer.
We have found 180 Medical to be very professional in ordering, delivering and helping us navigate the process. It's nice to know that we don't have to worry about reordering. They are taking care of everything for us.
Based on analysis of 19 reviews rated 1-2 stars for 180 Medical
“After being assured that my aged fathers emergency supply of catheters would arrive by Sat”
“No fed-ex shipping confirmation no emails and no possibility of reaching any one at 180”
“When you call customer service they get offensive and try to blame you or said they shipped it out on time when they...”
“While after months of my patient advocate from my insurance and myself trying to get you to submit a claim for 300 ca...”
“Maybe more than ONE star, they DID cancel the bill”
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180 Medical is a specialized online provider of intermittent catheters and ostomy supplies, dedicated to improving the quality of life for individuals with urologic and ostomy needs. The company offers a wide selection of products from leading manufacturers, ensuring that customers can find the right solutions tailored to their specific requirements. With a focus on customer service, 180 Medical provides reliable and discreet shipping, making it convenient for customers to receive essential medical supplies right at their doorstep. Targeting individuals who require catheters and ostomy products, 180 Medical aims to support users in managing their conditions effectively. The company also offers free product samples to help customers determine the best fit for their needs. Accredited by the ACHC and contracted with Medicare, Medicaid, and various private insurance plans, 180 Medical prioritizes accessibility and quality in its services. For more information, customers can reach out via their toll-free contact number or explore resources available on their website.
180 Medical receives overwhelmingly positive feedback from customers, who frequently highlight the prompt and reliable service. Reviewers appreciate the timely deliveries, with many stating they consistently receive their orders on time and find the staff to be professional and courteous. The ease of managing orders and the helpful reminders for renewals are also praised, contributing to a seamless experience. However, some customers express concerns about occasional issues with supply timing, particularly in urgent situations, which can lead to stress and the need to reuse medical supplies. Additionally, there are mentions of product quality not meeting expectations in certain cases. Overall, while there are minor complaints, the majority of feedback reflects a high level of satisfaction with 180 Medical's service and support.
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