Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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8 months ago
5 out of 5 stars

This cleaner is a game changer for me

This cleaner is a game changer for me. I used to brush my retainer with my toothbrush and toothpaste every few days. It was so gross and I was more concerned about the bacteria on my teeth and gums. I felt a major difference in the retainer's cleanliness after the first use. Then after a few more washings most of the stains were completely gone. I can see and feel the difference. Thank you Zima!

Helpful?
Jay Madey
Jay Madey
1 reviews
8 months ago
5 out of 5 stars

As a Neurologist and one who uses and…

As a Neurologist and one who uses a mouth-guard for mild OSA, this is a great product for keeping it clean and like new each and every night. I would highly recommend it to anyone who uses a small to medium size oral mandicular advancement device for cleaning purposes.

Helpful?
Jonas
Jonas
1 reviews
8 months ago
5 out of 5 stars

Very happy with my pod

Very happy with my pod, and go. Quick response from the support team.

Helpful?
8 months ago
5 out of 5 stars

Great job fixing my access

Great job fixing my access

Helpful?
Consumer
Consumer
1 reviews
8 months ago
5 out of 5 stars

Purchased two dental pods

Purchased two dental pods, one each for my wife and me. Have now had them for a few weeks and have been extremely pleased with the results.

Helpful?
Gundi
Gundi
1 reviews
8 months ago
5 out of 5 stars

TOP!!!

Top! Ich bin super zufrieden. Meine Aligners werden perfekt gereinigt und der Dental Pod hat ein schönes Design.

Helpful?
LS
LS
1 reviews
8 months ago
4 out of 5 stars

Dud Dental Pod but thankfully replaced

My Dental Pod malfunctioned. I had registered it for warranty. I wrote to Zima and was told to fill in comprehensive forms, send it back to USA, pay the postage and then they'd see if I would be given a replacement. I put a negative review on 'Product Review' about the unhelpful situation I found myself in, and Zima then contacted me. This time my situation was resolved. Zima re-paid my postage costs and sent me a new Dental Pod. All is good again.

Helpful?
Mandy
Mandy
1 reviews
8 months ago
5 out of 5 stars

Should have ordered long ago!

So thrilled I finally decided to get the Zima pod. I had been using various denture and aligner tablets in water and just not seeing or feeling my aligners were clear and clean. I already have gum concerns and knowing Zima eliminates the bacteria on my aligners gives me huge peace of mind.

Helpful?
jeannej koehn
jeannej koehn
1 reviews
8 months ago
5 out of 5 stars

This has really helped keep my mouth…

This has really helped keep my mouth guard clean. Just brushing it didn't clean it enough

Helpful?
Tilynn Ducey
Tilynn Ducey
1 reviews
8 months ago
5 out of 5 stars

Fantastic

Fantastic, prompt assistance

Helpful?
rkinzie
rkinzie
1 reviews
8 months ago
5 out of 5 stars

Protecting my dental investment

This product did exactly what it claims to do. My retainers came out cleaner and clearer than ever before. No scrubbing needed!

Helpful?
Tracey Murray
Tracey Murray
1 reviews
8 months ago
5 out of 5 stars

Seff was absolutely wonderful to deal…

Seff was absolutely wonderful to deal with and got my order sent straight away. Fantastic service, thank you so much.

Helpful?
Angie
Angie
1 reviews
8 months ago
5 out of 5 stars

Excellent product

Excellent product! Cleans my son's retainers wonderfully! Better than brushing or soaking. I did my research before buying and this was well worth the price, plus I could use my HSA funds to purchase!

Helpful?
sharn tarene
sharn tarene
1 reviews
8 months ago
1 out of 5 stars

My dental pod is faulty and does not…

My dental pod is faulty and does not heat up the water and therefore does not clean my mouth guard. I made a warranty claim and they asked me to send a video. How you can tell if an appliance is broken from a video unless it doesn't actually turn on? Mine turns on but does not heat up the water, therefore it is not fit for purpose. This company has no care for its product or service they provide so they take people money and when they have a genuine problem they get ignored and fobbed off! Disgusting. Avoid this company because customer service is poor and you will get ignored and if you have a problem you will not get it resolved with them because they diagnose issue through a video instead of actually testing the product to see what is wrong. UPDATE: they sent me a new dental pod after emails back and forth they finally agreed. The new pod arrived and it cleaned my mouth guard. Confirming to me that i wasnt going crazy and the original one i had was broken just like i told them but they refused to believe me. Im grateful they sent me a replacement however it should not have taken 7+ emails and quoting the law for them to actually do something.

Helpful?
Jason
Jason
1 reviews
8 months ago
5 out of 5 stars

Brand New Retainer Every Night

I used to brush my retainer every week and could never fully get all of the yellow stain out. Then I discovered the dental pod and got this as a gift few months ago and this has changed my experience overnight! Now I just pop in my retainer every other night and within 5 minutes my retainer looks brand new same as the day I got it from my dentist. I also enjoy their cleaning tablets as well. I’d definitely purchase again and will be recommending this to all my friends and family. A+ for value, convenience and experience.

Helpful?
Janine
Janine
1 reviews
8 months ago
5 out of 5 stars

Ease of ordering

Ease of ordering, speed of postage and delivery and not least the free postage. I loving all my Zima Dental products.

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Lori Carson
Lori Carson
1 reviews
8 months ago
5 out of 5 stars

Great product!

Great product! Easy to purchase and use. Removed stains from my retainer in 2 uses. Customer service was very responsive when I was registering for the warranty. All around great experience!

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Excellent product and great support if…

Excellent product and great support if there’s a problem.

Helpful?
Claudia
Claudia
1 reviews
8 months ago
5 out of 5 stars

Great service so far

Great service so far. Speed of response and easy/clear instructions on how to solve my issue. I have been purchasing different items for over a year now and would recommend.

Helpful?
Matthew Hall
Matthew Hall
1 reviews
8 months ago
5 out of 5 stars

Over a month later I’m still waiting for my dental pod pro !!

Originally I had brought a dental pod pro for my wife . A month later I still hadn’t received it and I later found out it had somehow got lost in the post . I then emailed and heard nothing but finally got to speak to Emily ( Head of customer support ) who reached out to me after I had left a review . I’ll be honest , the way Emily handled the situation was fantastic , sorting things out and putting it right . I was given a full refund and a complimentary dental pro pod , which was very kind and more importantly made my wife very happy . Emily is a credit to the company and they obviously take matters like this very seriously . There customer support is second to none .

Helpful?

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