Zima Dental

I am kicking myself for not getting this earlier. Thankfully my orthodontist sells them and I was able to grab one when I went to pick up a retainer. The ability to use our FSA is a huge advantage. I have only had it for a week but am telling everyone I know that has aligners it is a game changer.

Great product easy to use I have used it for 5 days and have seen a huge improvement. The tablets also are an added benefit removing plaque

Personally, the Zima product didn’t work for me due to the condition of my retainers, BUT the customer service they gave me was impeccable! I emailed to tell them about the fact the product may not be the right fit for me and they provided me with an array of alternatives and tips to help me get the most out of my product. I really did value this!

Love this cute dental pod! Helps keep my retainer fresh!

Fast reply for troubleshooting and offered to replace if we couldn’t fix the issue.

The product certainly cleaned my retainer & the mints are pleasant. The service is beyond excellent. I forgot the discount & Zima personnel issued a refund. Awesome. Love these products especially the portable one.

Perfection. Love their customer service. Highly recommend.

Sehr gut wirksam, Retainer wird super sauber, sehr zu empfehlen

Just received and have only used once, but simple, and very effective. I don't think my retainers looked that good the first day I got them. And so easy, I was cleaning them by brushing with toothbrush, so messy and time consuming and never looked this good. So thank you for this product, am going to enjoy the convenience and my sparkling clean retainers

Fast, efficient, professional!

I was very skeptical, but wanted to give the product a try. The first time I stuck my retainers In the device, I was very impressed. Also, the customer service was very good as they responded quickly to my request and were very professional.

Fast, friendly and accurate. Great customer service!!

Even though I brushed my retainer each day, it was stained. I also realized there was probably more than stain on it and I needed to do something to change that. I researched many retainers and found that Zima Pro had excellent reviews. I have had my cleaner for a couple of weeks now and my retainer is back to its original clear state. I couldn't be more happy.

I had purchased a cheaper dental cleaner from Amazon. It worked pretty well at first, but now makes weird noises. So I decided to upgrade. OMG, I should have just bought this one to begin with. It clearly does a better job cleaning my night guard... Like visibly better. It's also very cute and aesthetic to look at.

Fantastic device. I use it for my dental appliance for my sleep apnea and it comes out sparkling clean every time. I would highly recommend it.

I purchased a dental pod in 2023, and I love it! I use it every day. It suddenly stopped working. I notified Zima customer service, and they quickly replied to see if it was still under warranty. Although it was not covered anymore, they sent me a 30% off coupon to purchase a new one. Excellent customer service and products! I would definitely recommend the dental pod!

It seems like this company cares about customer satisfaction and believes in their product. I had issues with the unit I received but the team was there to help me and make it right.

I have edited my review, stated below, given the way in which they went above and beyond to eventually resolve my issue, following my complaint below. Thank you for your kind resolution, Zima. I purchased the Zima dental pod. As far as I can tell, this is an expensive bookend. It has stopped working just five months in. It simply doesn’t turn on (and yes, I protected the socket each time I filled it). They state, falsely, that they replace items under warantee. I proceeded to the online form for a replacement, which requires a video of the issue. Due to file size limitations, it’s impossible to upload one. I then contacted them and they suggested that I email them a video, which I did. They now refuse to cooperate as the image doesn’t show the device filled with water. Frankly, I’ve had enough. Their warantee is a false one, and they take days to respond to emails. It really is quite simple, whether filled or not, the device doesn’t turn on, so it’s hard to see what further purpose yet an additional video would provide. They are wilfully obstructing a refund. To be honest, I’m not sure how good the device was to begin with. Even with the expensive sterilizing tablets and two cycles, the Invisalign still came out covered in saliva. The tablets also don’t’ totally dissolve and are extraordinarily expensive when compared with counterparts for dentures. I also purchased the Zima Go which had to be returned due to a serious design flaw- a portable device for cleaning retainers cannot, itself, be cleaned. Avoid this company at all costs. I am now exploring possibilities for breach of contract, having relied on the warrantee of replacement for defective items before making my purchase.

Incredible customer service. Almost instantaneous replies, even on weekends. Very satisfied with the product.

Excellent customer service! Thank you!