Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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Janis
Janis
1 reviews
8 months ago
5 out of 5 stars

Speedy response to a simple question.

Speedy response to a simple question.

Helpful?
EHL
EHL
1 reviews
8 months ago
5 out of 5 stars

I bought this for my teenage son and…

I bought this for my teenage son and his retainer. It is fantastic! Keeps it clean and looking and smelling great!

Helpful?
8 months ago
5 out of 5 stars

Game Changer!!

The Zima Dental Pod Pro is a game changer! My night guard is always super clean and I love that there is a setting for a deep clean as needed as well. It is easy to maintain and keep clean. It also does not take up much counter space. I definitely recommend this!!

Helpful?
Emily Berleth
Emily Berleth
1 reviews
8 months ago
5 out of 5 stars

After my Trustpilot review and some…

After my Trustpilot review and some emailing with Zima customer service, I was pleased that the head of customer service reached out to me, refunded the charge for the defective pod, and said she is sending me a complimentary upgrade.

Helpful?
Tim
Tim
1 reviews
8 months ago
5 out of 5 stars

Great product

Great product. My mouth guard used to smell. And now it’s brand new looking. Recently ordered tablets. Quick shipping. Great packaging.

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Gail M
Gail M
1 reviews
8 months ago
5 out of 5 stars

I have been a Registered Dental…

I have been a Registered Dental Hygienist for 45 years and this product is one of the BEST I have seen ! My patients need a way to clean their appliances at home between their dental visits and I recommend ZIMA to them and to my friends and family - of course I have one as well - it really works and is very convenient. People don’t realize bacteria grows on the appliance and by putting it in your mouth if not cleaned properly you can get sick - ZIMA solves that problem ! I highly recommend it !

Helpful?
8 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service. Great product. I have the Hydro pod and it’s much easier to handle than any water pik I’ve had before. It fits in your hand much more comfortably and is less noisy while using it, I’m glad I discovered it.

Helpful?
8 months ago
5 out of 5 stars

Tolles Produkt! Bin begeistert!

Unkomplizierte Bestellung, schnelle Lieferung, tolles Produkt! Bin begeistert!

Helpful?
8 months ago
5 out of 5 stars

funktioniert

funktioniert

Helpful?
8 months ago
5 out of 5 stars

Order issue resolved prompty

I had an issue with my order and emailed customer service at Zima Dental. It was handled and corrected the same day with no questions. I appreciate their great service and also their great product. So much easier to care for my mouth guard now!

Helpful?
L. Kirk
L. Kirk
1 reviews
8 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service. Responsive and had answers to my questions. Liking my Dental pod so far.

Helpful?
Rahki
Rahki
1 reviews
8 months ago
5 out of 5 stars

So Fresh and So Clean Clean

I purchased the Zima Dental Pod Pro as well as the Zima Go. The devices are phenomenal and the tablets give my retainers that extra cleanse. I recently had an issue with my subscription. The reps provided a quick response and follow up. Issue was fully resolved. Great customer service!

Helpful?
8 months ago
5 out of 5 stars

Allow Time

I typically would just go get a new retainer given the condition but I gave the Zima dental pod and its tablets a try. It did take quite a while, (less than 3 months) but to my surprise, it did clear up all the old gunk. My top retainer is original and approx 20 yrs old. The bottom is a good 5 yrs old. Just allow plenty of time if you have older gunk.

Helpful?
Shochet
Shochet
1 reviews
8 months ago
5 out of 5 stars

My night guard never seemed so clean…

My night guard never seemed so clean and some of the stains are being lifted. I got the pink one and you can’t see the power button on it but I found it by feeling around the perimeter and put a sticker on the spot. Customer service was really great and super responsive. Worth the money so far!

Helpful?
Tore Swenson
Tore Swenson
1 reviews
8 months ago
5 out of 5 stars

Cleans just as good as the dental…

Cleans just as good as the dental office - totally worth the $$.

Helpful?
8 months ago
5 out of 5 stars

Very good product

Very good product. I was impressed by the quality when I checked the box and the interior, it was something I did not expect. Recommended.

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8 months ago
5 out of 5 stars

Great product

Great product, and excellent customer services, had an issue with my pod not working and Seff dealt with my issue promptly and efficiently. Very profession. Thank you.

Helpful?
8 months ago
1 out of 5 stars

They lie about free delivery

I have the pod cleaner and it works well. My big issue is the tablets which are overpriced to begin with but using their EU store I should get free delivery to Portugal but at checkout they add 15.99 to the price (the tablets only cost about 38 euro) It is ridiculous to charge so much for delivery of any kind and probably illegal to charge anything given they advertised free EU delivery for orders over 35 euro

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8 months ago
5 out of 5 stars

Fabulous product!

Fabulous product!

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Mark
Mark
1 reviews
8 months ago
5 out of 5 stars

Works as promised!

I bought the dental pod pro because I like the possibility to leave the base part plugged in. It works as promised! My retainers look like new and stay fresh.

Helpful?

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