UK Water Softeners is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
17 July 2025 Water Softener Installation Pre booking & information visit was excellent. The installer arrived on time - was helpful, polite & friendly - he explained everything - listened to & answered our questions - completed the work on time & left the our location as if he'd never been there. A truly competent & professional installation & I would highly recommend UK Water Softeners
The installer arrived on time and was honest in the appraisal about the condition of our existing water softener. He gave me a price there and then to install a new machine, and completed the work within the time period he had said. No fuss, no mess. Thank you.
What a lovely Company. Ticks all the right boxes. Founded 30 or so years ago by their father, and now at the helm are Sarah and Andrew (son and daughter). I dealt with Sarah initially, and we both agreed upon a deal to move forward. Installation day, and Pete arrived. The old installation, about 12 years ago, was not up to standard. Pete transformed the plumbing with his installation, and what a lovely chap he is, with decades of experience. I am delighted with my experience with this Company and wholeheartedly recommend them to any potential purchasers.
Great reliable service being using them for over 25 years. Totally recommend
No description available yet.
Website
www.uk-water-softeners.co.uk214 total • Write a review
No hesitation in recommending this company. From initial visit to completion of work, very professional and friendly. Installation engineer (Pete) was quick and efficient, very amenable, and taking to time to explain and answer Qs. Excellent service.
Date of experience: May 14, 2023
Very professional and knowledgeable. Recommended the most suitable softener for our needs, explained how it all worked, found out the best location to situate it. Very tidy installation.
Date of experience: May 5, 2023
US
The service provided by the UK water softeners team (Sarah, Andrew, Rosalyn, and Pete (Plumber) was excellent from start to finish. The company was recommended by my friend and Sarah provided the quote and arranged the delivery and installations. I recommend the Premier Plus twin tank water softener, not only does it look great, but it works superbly too (no more scale!!). I would highly recommend Sarah and the team.
Date of experience: May 4, 2023
Staff from UK Water softeners is very nice, detail explanations and reminder. Installation is also professional, Pete is very skillfull and give us useful idea on the location to setup the softerener. I would like to introduce this to my friends too.
Date of experience: April 22, 2023
US
My water softener was purchased from UK Water Softeners which was delivered and fitted as per the quote. The fitter arrived in time and was very knowledgeable and completed the installation perfectly. I recommend this firm to anyone.
Date of experience: April 22, 2023
Sarah was really helpful when quoting and explaining the system, and then Pete installed the system quickly and was super tidy with his work. Would recommend to anyone looking for a good value system with great service!
Date of experience: April 13, 2023
I recently decided to update my water softener to a newer model. I had originally purchased one from Kevin Goody and decided to buy from UK Water Softeners as it is still run by his family. The update was very straightforward and only took a couple of hours. Steve Harvey, the installer, was excellent, very professional and did a great job. I also ordered a new water softener for my son, which was installed the following week. The install was a bit more involved, but again was done professionally. I would totally recommend UK Water Softeners to anyone who is looking for a new softener or to update their existing one.
Date of experience: April 3, 2023
US
I recently had an excellent experience with this water softener company. From my initial visit with Sarah to the installation of my new water softener by Steve, everything was handled with professionalism and care. During my initial visit, Sarah took the time to explain the different water softener options available and helped me choose the best one for my needs. She was friendly, knowledgeable, and patient with all of my questions. When it came time for installation, Steve arrived promptly and was courteous and respectful throughout the process. He explained everything he was doing and showed me how to use and maintain the system. He even took the time to clean up after himself and left my home spotless. Since the installation, I have noticed a significant improvement in the quality of my water. It is now much softer, and I no longer have to deal with the negative effects of hard water on my appliances and plumbing fixtures. Overall, I highly recommend this company to anyone in need of a water softener. The team members are professional, knowledgeable, and courteous, and they truly care about their customers' satisfaction. Thank you for providing such an excellent service!
Date of experience: April 2, 2023
I used UK Water Softeners through a recommendation from couple of my friends and dealt with Sarah for the initial visit, demo and Steve did our installation. From start to finish it never felt like I was being pushed to buy the product. Sarah was very patient in answering my questions in trying out different options on my installation. Also gave honest advise on what would work best for our household. Steve even visited in advance to do an installation survey and addressed the questions I had. On the day of installation, Steve did a very tidy job of installing the system and explained how it works in detail. He ensured everything worked as expected and gave advise on how the water softener would change the quantity of each cleaning product that we have been using and in some case also advised what is no longer needed. Overall I am very happy with the service I received. Kudos to UK Water Softeners !! you have a great team indeed. Keep up the good work !!
Date of experience: March 29, 2023
