UK Water Softeners is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
17 July 2025 Water Softener Installation Pre booking & information visit was excellent. The installer arrived on time - was helpful, polite & friendly - he explained everything - listened to & answered our questions - completed the work on time & left the our location as if he'd never been there. A truly competent & professional installation & I would highly recommend UK Water Softeners
The installer arrived on time and was honest in the appraisal about the condition of our existing water softener. He gave me a price there and then to install a new machine, and completed the work within the time period he had said. No fuss, no mess. Thank you.
What a lovely Company. Ticks all the right boxes. Founded 30 or so years ago by their father, and now at the helm are Sarah and Andrew (son and daughter). I dealt with Sarah initially, and we both agreed upon a deal to move forward. Installation day, and Pete arrived. The old installation, about 12 years ago, was not up to standard. Pete transformed the plumbing with his installation, and what a lovely chap he is, with decades of experience. I am delighted with my experience with this Company and wholeheartedly recommend them to any potential purchasers.
Great reliable service being using them for over 25 years. Totally recommend
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www.uk-water-softeners.co.uk214 total • Write a review
good service and price nice people from the office and fitting the softener
Date of experience: July 17, 2023
Andrew came round in person to do site survey as we were not sure about which model we needed. Within a week it was installed in a couple of hours. Very clean and tidy installation and I found him very experienced
Date of experience: June 19, 2023
Great service from the outset. Sarah,s presentation was clear and precise. The installation by Paul was excellent from start to finish. I would definitely recommend UK Water softeners to others.
Date of experience: June 16, 2023
Water softener installed with new outside tap. Day organised in advance and installer arrived at promised time. Everything working as promised. Everything from contact to installation was very smooth.
Date of experience: June 14, 2023
US
A brilliant company. Only just had the softener installed a few weeks ago but so far, the water does feel so much nicer than before and so much easier to clean. Sarah was ever so helpful on the phone prior to the installation - it’s a really personalised service which I like, because it’s a family run business. I had the Infinity T4 Water Softener.
Date of experience: June 14, 2023
Excellent service from the outset, very flexible on the appointment time and very responsive in messages. I am very pleased with the workmanship, the kitchen was left spotless. The water softener has made an immediate difference to my home. Thank you again to Sarah and the team.
Date of experience: June 11, 2023
Prompt, polite and efficient. Did everything they said, exactly as they promised.
Date of experience: June 7, 2023
Friendly, polite, accommodating and professional.
Date of experience: June 2, 2023
Fantastic service and value from UK Water softeners.
Date of experience: June 1, 2023
