Travel Trolley has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Thanks to Harleen what could have been a headache was handled with ease. Her dedication to customer service is truly commendable and she's a credit to Travel Trolley team.I highly recommend reaching out to Harleen for any travel-related assistance you might need she will go above and beyond to help!
CAUTION: Malicious website. Flight bookings are unreliable. Not at all satisfied with the customer service. Never ever booking any flight through them.
Norman called re our booking. He dealt with both my husband and I in a conference call. He Patiently explained about a better flight time. Gave an overview on what actions will be done. And kept in touch with us when he said he would. Lastly for Norman Happy Birthday for next month
A shout out to Mr Tanveer of Travel Trolley who helped me with name correction on a booking. Handled professionally and with speed. Was very polite, reassuring and helpful throughout.
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www.traveltrolley.co.uk1,000 total • Write a review
I recently had to change my name on my flight tickets through Travel Trolley, and their assistance was invaluable. They helped me update my details without any hassle, saving me from having to reschedule and pay a hefty fee. Their customer service was prompt and efficient, making a potentially stressful situation much easier to handle. Thankyou Mr.Rajan and the whole team. Highly recommend for their reliable support!
Date of experience: January 10, 2025
US
TODAY I HAVE BOOKED TICKET FOR MY MOTHER IN LAW AND I DO A LITTEL MISTAKE DURING THE BOOKING.AFTER THIS I HAVE CALL TO TRAVEL TROLLEY AND TALK WITH ROBIN. HE WAS VERY HELPFUL AND KIND. HE LISTEN MY CALL VERY KINDFULLY AND SOLVE MY PROLEM. I M VERY HAPPY AFTER TALK WITH THIS PERSON. THANKS TRAVEL TROLLEY IFTIKHAR
Date of experience: January 9, 2025
US
After booking and paying for a ticket to Cape Town, South Africa, I received an email to say there were no available seats and your account will be reimbursed! I totally freaked out!!! I called the customer care line and poor Spencer answered my call! What a lovely guy! He was SO helpful! He rebooked my flight after searching for tickets at a similar price! He spent 50 minutes on the calk with me, explaining everything. He was so kind and patient. He stayed on the phone until I could confirm that all the booking was correct. This morning he resent the invoice and eticket. He's a credit to the agency. THANK YOU Spencer!
Date of experience: January 8, 2025
helpful and good communication
Date of experience: January 7, 2025
Mr Spencer was very polite and helpful Patiencenly he answered my questions.
Date of experience: January 7, 2025
US
I Just booked my flight through Skyscanner, which sent me to Travel Trolley. I was a little wary after reading some bad reviews, but it was great! Way cheaper than other places, got a confirmation email saying my e-ticket would be there in 48 hours, and it arrived in two! Checked Emirates with my booking ref, and boom – all good. So happy!
Date of experience: January 6, 2025
US
Don't even deserve 1star this time I had booked the flights with travel trolley before but the experience I encountered this time was the worst. One of the customers support name Andrea not sure if thats her name spoke to me. As a customer service here voice should be clear to me but it sounded like windy where she was talking and on top of that she was so rude in her talk didn't even consider what a person is going through she should be polite to everyone as a customer service sorting out my thing is way far and on top of it she just hang up on me. Wasted my time I won't be booking any travel plans on this website ever again and I won't recommend this website at all.
Date of experience: January 5, 2025
This is 2nd time I received my flight ticket through Mr Kartik who is very professional, well knowledgeable and very helpful. I will definitely continue my any flight ticket from Kartik (Travel Trolly).
Date of experience: January 4, 2025
