Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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5 months ago
2 out of 5 stars

It was my first time using a telehealth…

It was my first time using a telehealth service and was pretty let down. I'm not surprised they have little power as far as references but I didn't foresee someone whose job it is to speak to people via the phone to have such bad phone manners. I had a long list of symptoms but due to his shortness and the way he told me to stop speaking; I didn't feel comfortable to keep going and just told him about one symptom. When I went to urgent care to get blood work as he recommended they felt uncomfortable and told me to go to the er due to my symptoms.

Helpful?
Jessica King
Jessica King
1 reviews
5 months ago
5 out of 5 stars

Quick & Efficient

Didn't have to wait long and was able to get medicine prescribed and picked up on a Sunday. Very convenient.

Helpful?
DALE HOFF
DALE HOFF
1 reviews
5 months ago
5 out of 5 stars

Very easy…God Bless You!!!!

Very easy…God Bless You!!!!

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Rick Williams
Rick Williams
1 reviews
5 months ago
5 out of 5 stars

Fast and easy appointments

Fast and easy appointments. A life saver when traveling. Highly recommend Tele-doc.

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Robin Burke
Robin Burke
1 reviews
5 months ago
4 out of 5 stars

I had heard good things previously

I had heard good things previously. However, having to pay upfront, then being told to go see my PCP anyway, it was a waste of money. She was very nice, but I also feel like I was rushed. It's always good to have a second opinion, but I wasn't even asked to show her my swollen ankles.

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5 months ago
5 out of 5 stars

Thumbs up to Teledoc!

This is a no brainer, get the help you need when you need it from awesome providers! I love Teledoc. Both via video and via phone!

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Angela Ray
Angela Ray
1 reviews
5 months ago
5 out of 5 stars

My counselor Angela Kibble us…

My counselor Angela Kibble is excellent! I really appreciate her and her care. She is very qualified and goes beyond for her patients.

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Nycol T
Nycol T
1 reviews
5 months ago
5 out of 5 stars

Quick & efficient!

Quick & efficient!

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5 months ago
5 out of 5 stars

Telescope really helps out when my…

Telescope really helps out when my doctor is unavailable. It’s so convenient, quick and easy to use for help when sick.

Helpful?
5 months ago
5 out of 5 stars

Teladoc is an outstanding health…

Teladoc is an outstanding health partner for anyone requiring quality, accessible care anywhere and at any time. Excellent service.

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5 months ago
4 out of 5 stars

Good service and response

Wasn’t sure about Teladoc but that change the second time I used them . Had a question about my dosage and called to support and they resolved my issue right away very happy using them.

Helpful?
Julia Quillan
Julia Quillan
1 reviews
5 months ago
4 out of 5 stars

Wonderful therapist

Suzanne Johnson-Grace is a wonderful therapist. I feel like she really listens to my issues and provides positive feedback. The Teledoc messaging system needs some work though. I kept getting emails and text messages saying I had a new message and that I needed to sign in to review. There were no new messages. One even said that if I didn't my appointment would be cancelled.

Helpful?
5 months ago
5 out of 5 stars

Quick and thorough help

I was not feeling well and so I went through my insurance website and accessed the virtual care section. I chose Teladoc, explained my symptoms, chose a video call and was in the waiting room for maybe five minutes when a doctor connected with me. I shared my symptoms with the doctor. He agreed with what I thought it could be, stated that he was prescribing medication and that I should feel better within two days and if not to see my regular doctor. The doctor himself was thorough and quick, which I did not mind because you know it’s best to get to the point when you’re not feeling well. He sent the prescription over, my pharmacy received it and within 10 minutes they had it ready for me to pick up.

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5 months ago
5 out of 5 stars

Dr listened very nice and…

Dr listened very nice and understanding. Provided great care

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Hun Kim
Hun Kim
1 reviews
5 months ago
5 out of 5 stars

The medical practitioner was very…

The medical practitioner was very helpful and responsive listening to all my concerns. Very convenient.

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5 months ago
5 out of 5 stars

Process went well

Process went well. Pretty efficient

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5 months ago
5 out of 5 stars

The good doctor

The doctor picked up the call in a timely manner and listened to me. He helped me get on with healing.

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Erin Small
Erin Small
1 reviews
5 months ago
5 out of 5 stars

My doctor is absolutely the best the BEST

My doctor is absolutely the best! She has helped me in so many ways. I got very lucky that I was matched w/her. I hope to be on her care for awhile. I just can’t explain how grate she really is.

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5 months ago
5 out of 5 stars

I think this is an excellent way to get quick help

I think this is an excellent way to get quick help when you know what is going on with your health and need an antibiotic. I’ve been very satisfied with the care provided.

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Manuel Nuño
Manuel Nuño
1 reviews
5 months ago
5 out of 5 stars

Very convenient and very easy

Very convenient and very easy. Took about 5 minutes to set the Appoinment and about 2 minutes later I received the call. Saved me a trip to urgent care and time.

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