Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

Unbelievably easy

Unbelievably easy! I don’t know why I didn’t use Teledoc before. I saved myself time from not only driving to urgent care and waiting in the waiting room. Instead I was in the comfort of my own home, in bed waiting for the doctor to call. It was painlessly easy. After telling the doctor my symptoms he was able to diagnose and send my meds to the pharmacy! I WILL definitely be using TELEDOC again!

Helpful?
S K
S K
1 reviews
5 months ago
5 out of 5 stars

Quick and Friendly.

Quick and Friendly. There wasn't a long wait to see a doctor. She was friendly and understood the condition I had. Her response was kind and knew exactly what medication to subscribe to clear up my condition.

Helpful?
5 months ago
5 out of 5 stars

Great to work with

Great to work with! She listened to me and asked very good follow up questions

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Karen Work
Karen Work
1 reviews
5 months ago
5 out of 5 stars

Using Teladoc was easy and efficient

Using Teladoc was easy and efficient. I was happy to get the medical care I need for things like this.

Helpful?
Kevin Turner
Kevin Turner
1 reviews
5 months ago
5 out of 5 stars

It was a great experience

It was a great experience, that had great results.

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Jhan Daniel
Jhan Daniel
1 reviews
5 months ago
5 out of 5 stars

Teladoc Experience

I have now had several sessions using Teladoc and I love the ease and convenience of finding a doctor, a therapist or even a nutritionist.

Helpful?
MS
MS
1 reviews
5 months ago
1 out of 5 stars

I contacted teladoc to treat a uti POOR SERVICE

I contacted teladoc to treat a uti. The provider toni sharon assigned to Me was anything but concern and professional. From the beginning of the call she sounded annoyed and uninterested to hear my issues. I tried to explain to toni sharon of my discomfort and pain, she would rudely cut me off and repeatly say according to our guide lines I can't not prescibe you anything cause it sound like kidney issue. When I tried to explain toni sharon rudely hung up on me. Today 7-14-25 at 8:00 am I went to an urgent care clinic where they tested my urine and PRESCRIBED medication for a uti. Had the provider listen to my issues instead of hanging up on me I would have started treatment sooner. If you value your health this provider toni sharon is someone I highly recommend you do not go to if you need help in your time of need. I contact teladoc gave them all my information and started a dispute to refund my insurance. Very UNPROFESSIONAL and UNCARING. Teledoc sends out the same generated automated responds to all who give a negative review. Sad Teledoc was once a very reliable place to call knowing there were providers who cared. Now its like playing the lotto when you are connected to a provider, your hoping for a winner again sad. If this negligent type of care continues I can predict teladoc becoming extinct and urgent care clinics rising.

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Tasha
Tasha
1 reviews
5 months ago
5 out of 5 stars

The service was absolutely excellent

The service was absolutely excellent. The provider listened and knew exactly what I was going through. Less than 10 mins after the phone call, my prescriptions were already sent to my pharmacy and everything was hassle free, quick and easy.

Helpful?
Douglas Mahan
Douglas Mahan
1 reviews
5 months ago
5 out of 5 stars

Relatively easy to connect

Relatively easy to connect. Dr. call back was rapid. Was easy to obtain a med for an ailment that revisits me once in a while.

Helpful?
5 months ago
5 out of 5 stars

My overall experience was great

My overall experience was great. The appointment was easy to schedule. The provider could not have been nicer. I really enjoyed my time talking with her. I would recommend it to anyone.

Helpful?
5 months ago
5 out of 5 stars

Fast response time very informative and…

Fast response time very informative and sent my meds immediately to the pharmacy

Helpful?
Tim
Tim
1 reviews
5 months ago
5 out of 5 stars

Short wait time

Short wait time, easy to communicate and the Dr. listened carefully, correct diagnosis and the issue was resolved as I expected.

Helpful?
5 months ago
5 out of 5 stars

They listen to me and I got meds in a…

They listen to me and I got meds in a timely manner

Helpful?
BRIAN
BRIAN
1 reviews
5 months ago
5 out of 5 stars

Incredible Help

Dr. was awesome.... Thank you all

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Patrick
Patrick
1 reviews
5 months ago
5 out of 5 stars

First experience with Teladoc:Outstanding

The agent was committed to assist and pleasant. She explained the process as it was my first call.to Teledoc. I really appreciate that I didn't have to wait for a doctor and be put on hold!!! The doctor was very clear and very helpful

Helpful?
5 months ago
5 out of 5 stars

Teledoc is wonderful with mental health!

I found my new mental health provider on Teledoc and I have to say that I absolutely adore her. I'm so excited for my treatments now that I can put a label on emotions that I didn't understand before as well as how to have enough self-awareness to recognize how to deal with them. I feel like I can be comfortable in my own skin again!

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Jake
Jake
1 reviews
5 months ago
1 out of 5 stars

I’ve been on time for my appointment…

I’ve been on time for my appointment and again nobody turned up. An appalling service. This has happened 3 times now.

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Pam Reed
Pam Reed
1 reviews
5 months ago
5 out of 5 stars

Quick call back in less than 10…

Quick call back in less than 10 minutes. Thorough but quick, sent in prescription immediately.

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Cindy Nerren
Cindy Nerren
1 reviews
5 months ago
5 out of 5 stars

Fast service with accurate diagnosis…

Fast service with accurate diagnosis and a prescription quickly ordered.

Helpful?
5 months ago
5 out of 5 stars

First time "patient/user" highly recommend

The provider was professional and compassionate. She prescribed two medications that quickly improved my condition. Now I can enjoy the rest of my vacation.

Helpful?

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