Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

Listens to my needs and takes care of…

Listens to my needs and takes care of getting my scripts to the pharmacy

Helpful?
5 months ago
5 out of 5 stars

My therapist Jackie was very kind and…

My therapist Jackie was very kind and patient. Allowed me to tell my story. I have a long way to go but I feel with her help I might have a chance to overcome my social anxiety.

Helpful?
Tambrea Hurst
Tambrea Hurst
1 reviews
5 months ago
5 out of 5 stars

Great option for medical care!

The doctor did not rush through the appointment. She listened to my concerns and explained clearkly my options for over the counter treatments.

Helpful?
Theresa Smith
Theresa Smith
1 reviews
5 months ago
5 out of 5 stars

Very helpful and sincere

Very helpful with and sincere with giving advice and willing to help even when I'm sick and am not able to be on time for appointment.

Helpful?
Tracy Redfern
Tracy Redfern
1 reviews
5 months ago
5 out of 5 stars

Was on vacation and needed antibiotics

Was on vacation and needed antibiotics. I put in for a call. They called me back within 5 minutes. They have you use your location so there is no confusion on what pharmacy is near by. You pick it. Both times I had to use it the pharmacy called me within 15 minutes to let me know my medication was ready. Both times, from start to finish wasn’t more than 30 minutes. The time I saved was incredible. The Nurse Practitioner was very helpful, attentive, personable and knowledgeable. I can’t recommend this website enough.

Helpful?
Karen Smith
Karen Smith
1 reviews
5 months ago
1 out of 5 stars

Very dissatisfied

Very dissatisfied, could not even understand the provider I was speaking to. I was also told that I could get a refill on my medication and it was quite the contrary. Called customer service asking for my money back based on the fact that I could not understand the provider they spoke broken English They said they would expedite it, meantime, the fee for the 2 minute appointment was already withdrawn from my account. Less then 1 star should be available.

Helpful?
5 months ago
5 out of 5 stars

I like the available appointment times

I like the available appointment times. It really helps with full time workers!

Helpful?
Stacie Greer
Stacie Greer
1 reviews
5 months ago
5 out of 5 stars

Great Place

Felicia is compassionate and caring and upbeat. Thanks for listening. Teledoc is convenient for my needs. Thanks

Helpful?
Alicia Cooper
Alicia Cooper
1 reviews
5 months ago
5 out of 5 stars

It was excellent!

Fast easy and affordable with my insurance.

Helpful?
5 months ago
5 out of 5 stars

Fast, easy, outstanding service

The experience was extremely easy to do. It was my first time using it. It was quick, respectful, and exactly what I needed. I was at work when I needed help, and I got the help I needed quickly.

Helpful?
Vicki DiRosa
Vicki DiRosa
1 reviews
5 months ago
2 out of 5 stars

This was the second call I had to do in…

This was the second call I had to do in 6 days. I was bit by something poisonous and asked for steroids. The first doctor gave me antihistamines. I finished those and was still having issues with the venom spreading. I called again. This doctor did not look at my records from the last visit. Again I asked for steroids. He wanted me to take Aleve and Zyrtec. He never asked when I got bit. I told him it had been 2 weeks and he said “oh in that case steroids are what you need.” Honestly I have had good results in the past. I just think the 2 doctors I had just didn’t do a good job of listening to me.

Helpful?
Linda Wilson
Linda Wilson
1 reviews
5 months ago
5 out of 5 stars

Easy way to get a primary care doctor

Easy way to get a primary care doctor. Convenient too. And the doctor seems knowledgeable.

Helpful?
T Safford
T Safford
1 reviews
5 months ago
5 out of 5 stars

Everything was great

Everything was great, she listened to my symptoms, provided solutions and sent my scripts in expeditiously to the pharmacy!

Helpful?
5 months ago
5 out of 5 stars

SUPER easy process with Teladoc

SUPER easy process with Teladoc. I will use this service again in the future.

Helpful?
Melissa Small
Melissa Small
1 reviews
5 months ago
5 out of 5 stars

The doctor was very thorough in his…

The doctor was very thorough in his explanation. So easy and quick to see the doctor was the best!!

Helpful?
5 months ago
5 out of 5 stars

Teladoc is a great alternative

Teladoc is a great alternative for medical non emergency situations

Helpful?
S. S.
S. S.
1 reviews
5 months ago
5 out of 5 stars

Teladoc Health -Professional medical via my phone!

Professional medical service via my phone! The doctor reviewed my paperwork, listen to my history and symptoms. He developed a treatment plan and forwarded the prescriptions to my local pharmacy all taking about an hour. I highly recc. this service if too sick to get out of bed or off on a vacation that isn’t going as planned. Thanks!

Helpful?
5 months ago
5 out of 5 stars

When you have someone that can relate…

When you have someone that can relate to what you've going through and not talk to you from a textbook , means so much.

Helpful?
Sue Ann Silva
Sue Ann Silva
1 reviews
5 months ago
5 out of 5 stars

Everything you WANT in a medical visit!!

Extremely convenient! Every representative, nurse practitioner and doctor have treated me fair, with concern and took the time to listen and explain next steps. Most visits I can meet with a medical professional within minutes. Website, phone or via app, setting up urgent or condition specific appointments is easy and user friendly. Great option when traveling or at home. 10 STARS!

Helpful?
Paula Crosby
Paula Crosby
1 reviews
5 months ago
5 out of 5 stars

Quick and easy

Quick and easy

Helpful?

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