Stores & Pergolas is a French manufacturer specializing in custom-made awning fabrics for outdoor and patio applications. The company offers a diverse selection of high-quality materials, including options from well-known brands such as Dickson and Sattler. With a focus on craftsmanship, each awning fabric is made to order, ensuring that customers receive products tailored to their specific dimensions and aesthetic preferences. Targeting homeowners and businesses seeking durable and stylish shading solutions, Stores & Pergolas provides a range of customization options, including color choices and various styles of valances. The company is committed to quality, sourcing materials from trusted suppliers to deliver products that meet the needs of its clientele. By offering direct factory pricing, Stores & Pergolas aims to make premium outdoor fabrics accessible to a wider audience.
Stores & Pergolas receives a mixed response from customers, with many praising the quality of their products, particularly the fabric and stitching of the awnings. Reviewers frequently highlight the excellent service, noting the helpfulness and responsiveness of the staff, as well as the prompt delivery times.
However, there are significant complaints regarding order fulfillment, with some customers expressing frustration over not receiving their items or experiencing delays. Issues with product availability and the quality of certain components, such as the magnetic jonc, are also mentioned. While many appreciate the variety of colors and the overall quality of the products, the inconsistency in order processing and customer service leaves some consumers dissatisfied. Overall, the sentiment is mixed, reflecting both strong positives and notable negatives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 101 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 1.7 | 6 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 4.3 | 6 |
| Apr 25 | 4.6 | 9 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 4.4 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
“Site très sérieux (je ne connaissais pas avant de commander, je ne savais pas à quoi m'attendre et j'ai été très agré...”
“J’ai le sentiment de m’être fait escroquer ( 600€) par ce pseudo commerçant”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.4 out of 5 (fair) | — | 101 |
| 2.9 out of 5 (fair) | 100 out of 100 | — | 1.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Stores & Pergolas is #4 of 5 on overall rating in this group. On service, My Home Move Conveyancing scores higher (4.8 vs 3.4).
101 reviews of Stores & Pergolas. Filter by what matters to you.
Très bonne qualité de toile et coutures solides. Attention aux surépaisseurs des coutures pour l'enfilage dans les rainures. Un diamètre de jonc plus petit que l'original aurait été plus simple et plus rapide. Merci !
Parfait et de bonne qualité. Contact téléphonique parfait également. Rien à redire, c'est sans souci. À recommander.
Pratique, rapide, efficace.
Respect du délai et conformité de la livraison par rapport à la commande.
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 33% are 1–2★.
Beaucoup de choix dans les couleurs - bon conseil téléphonique - délais respectés et rapides. Cordialement.
Site très sérieux (je ne connaissais pas avant de commander, je ne savais pas à quoi m'attendre et j'ai été très agréablement surpris). Service client serviable et réactif, super rapport qualité/prix des produits (pour ma part un brisevue de balcon). Je recommande ce site à mes proches car je suis vraiment très satisfait !
MERCI ! pour le bon déroulement de ma commande , tout à été parfait , l'accueil les conseils, la réalisation de ma toile, sa qualité, les délais de la réalisation la livraison ,merci à Mr MASSON pour la qualité de ses videos ainsi qu'aux couturières qui ont confectionnés ma toile.Je vous donne donc 5 étoiles . JP de NORMANDIE
Produit conforme à la commande, délais respectés, prix attractifs. J'ai trouvé le site très bien fait, les explications claires. Commande conforme. Je recommande l'entreprise.
Bien......
Toile de qualité et assez épaisse, les dimensions sont impeccables ; les joncs pour emboîtement sont parfait. Vieille bâche remplacée en peu de temps, c'est reparti pour des années...
Très bon site pour les toiles de store bannes.
Très bonne expérience à tous les niveaux. L'accueil depuis les premiers renseignements jusqu'à la livraison arrivée à notre grande surprise avec 2 jours d'avance ! A recommander.
Très content de mon achat ,bon rapport qualité prix ,rapidité,merci !
Réception conforme à la commande et dans un court délai. Installation facilité par les vidéos disponibles. Petit bémol pour le prix des échantillons que je trouve élévé. Je recommande sans hésitation.
Stores & Pergolas is a French manufacturer specializing in custom-made awning fabrics for outdoor and patio applications. The company offers a diverse selection of high-quality materials, including options from well-known brands such as Dickson and Sattler. With a focus on craftsmanship, each awning fabric is made to order, ensuring that customers receive products tailored to their specific dimensions and aesthetic preferences. Targeting homeowners and businesses seeking durable and stylish shading solutions, Stores & Pergolas provides a range of customization options, including color choices and various styles of valances. The company is committed to quality, sourcing materials from trusted suppliers to deliver products that meet the needs of its clientele. By offering direct factory pricing, Stores & Pergolas aims to make premium outdoor fabrics accessible to a wider audience.
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