Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals generally receives positive feedback from customers, with many praising the friendly and efficient service provided by staff. Reviewers frequently highlight the smooth booking process and the ease of picking up and returning vehicles, noting that the cars are well-maintained and clean.
Specific staff members, such as Jess and Allan, receive commendations for their helpfulness and clear communication. However, some customers express frustration with issues like booking system errors and unexpected charges after returning vehicles, which detracts from the overall experience. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the cars. Overall, Redspot Car Rentals is viewed positively by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 12 |
| Sep 24 | 5.0 | 9 |
| Oct 24 | 4.7 | 17 |
| Nov 24 | 4.5 | 13 |
| Dec 24 | 4.9 | 10 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.5 | 11 |
| Mar 25 | 4.7 | 9 |
| Apr 25 | 3.8 | 5 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.4 | 8 |
| Jul 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Have only booked the car with them right now”
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | −6% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Redspot Car Rentals is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.4).
500 reviews of Redspot Car Rentals. Filter by what matters to you.
The process from start to finish was easy. The website showed me the cost to hire the car. When I got to the airport, the team member was friendly and helped me to get my car. The car was clean and not damaged. When I returned the car, the team member greeted me and took the car keys from me.
Price was a bit high. But the car was nice and it was the cleanest car Ive ever rented in Australia.
Thank you Belinda at Melbourne airport 2 weeks ago. You were amazing. You waiting for us after we missed our first flight and arrived late. Forever grateful!!
Excellent prices and the service is magnificent. I'm very satisfied. Thank you You deserve 10 star from me ❤️
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No complaints about the car we got what we asked for compared to some of the other rental car places. Customer service was great when we picked up the car. We will rent from them again
1 star is really a bit generous! I telephoned to make a reservation for a car which I needed urgently to replace a car which had broken down. When I arrived at the depot, car was still being prepared -a minor inconvenience but still frustrating However, worse was to come! I then went to the office and completed all the paperwork, and the end of the process I was asked to provide a second form of identification showing my home address. At no time until that point was I told that such information would be necessary. It would have been easy for me to bring the required information from home had I been told. I offered to provide alternative means of identification, or to look up my professional registration on the Internet, which included my work address but no that was deemed to be sufficient.The staff were unable or inflexible to be able to find a solution which provided you with reassurance required, whilst allowing me to hire a car. I was told by the manager the woman who had taken my phone call had informed me, but I can assure you that she had not. I therefore wasted about an hour unsuccessfully trying to hire a car before walking out with nothing but frustration.
Easy to book. Vehicle presented in a spotless condition. Flexible with time of return. We were able to return the vehicle after work hours and finalize the return formalities the next morning.
The friendly customer service Steve the manager in Townsville Airport rentals leads the way with his staff felicity and korbin with high regards of customer service I appreciate the effort's to make me comfortable every time I hire a Car. Thanks Enterprise Car Rentals Townsville Airport. Kind Regards Morris
We rented a car for 5 days from Redspot (Enterprise) Car Rentals in Hobart. Ebony, the front of house Representative was super efficient, super pleasant, super courteous, and made the entire process of renting the car super easy. The car was clean and suited our needs superbly. Ebony, thank you for your help.
Mohammad was great to deal with!
I was given such a good price I didn’t even look elsewhere, Matt at the Launceston city office was friendly and helpful.
Mohammed is a great manager with great service always gets me to come back every time I am in need for a car van or truck his got my back ! Thank you
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
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