Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals generally receives positive feedback from customers, with many praising the friendly and efficient service provided by staff. Reviewers frequently highlight the smooth booking process and the ease of picking up and returning vehicles, noting that the cars are well-maintained and clean.
Specific staff members, such as Jess and Allan, receive commendations for their helpfulness and clear communication. However, some customers express frustration with issues like booking system errors and unexpected charges after returning vehicles, which detracts from the overall experience. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the cars. Overall, Redspot Car Rentals is viewed positively by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 12 |
| Sep 24 | 5.0 | 9 |
| Oct 24 | 4.7 | 17 |
| Nov 24 | 4.5 | 13 |
| Dec 24 | 4.9 | 10 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.5 | 11 |
| Mar 25 | 4.7 | 9 |
| Apr 25 | 3.8 | 5 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.4 | 8 |
| Jul 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Have only booked the car with them right now”
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | −6% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Redspot Car Rentals is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.4).
500 reviews of Redspot Car Rentals. Filter by what matters to you.
Mei was wonderful to deal with and gave us great ideas as to where to go. She said we should take the mystery car and on pick up day found out it was a brand new Skoda. Will definitely use them again if coming to Cairns.
Can't fault these guys. Easy to book, easy collection and return and they provided a great car for the money. They didn't come top on searches so seek them out and get a quote.
Friendly safe very willing to help a real good experience.
Service is good
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Fantastic customer service, good value and convenient location and opening hours.
As a walk-up renter at Melbourne airport I was informed that damage waiver and roadside assistance were compulsory. Nowhere in any documentation, on-line or elsewhere, is any mention made of this. Company web site states "What’s a premium location fee (PLF)? It’s a surcharge for those rentals collected from airport and certain downtown locations. This fee is generally snuck in as a hidden cost by our competitors but with us, it’s part of our all-inclusive rate quoted up front." NO IT'S NOT. It's added as a 32% surcharge to the invoice. Registration fees ($7/day) and Contract fee (3.5%) are also added. My $314 Toyota Corolla rental ended up costing $752.
Easy to deal with on the phone and rental quickly set up.👍
Good service, easy to deal with. Car good and clean.
They called me after five days to tell me that I have to pay an additional fee because I am a probationary driver. Initially I was told that the probationary driver fee was covered in that cost, but clearly it was not. I was disappointed to hear that they changed their minds. The person who gave me the car, Isaac is a good guy and very friendly, the company not that much.
Nice car and staff were great to work with. Definitely recommend others use this car rental company. Thanks
Very poor. Made a booking online. Turned up early and was told I’d need to put down $1000 deposit. No mention of this possibility on the website when I made the booking. If there had have been, I could have organised it, or gone with europcar. I’d be unwilling to put that money down due to the very poor reviews on other sites. Whole day was ruined. How on earth their reviews are so different to other sites on here is weird. If you’re foolish enough to book with them, expect surprises.
The communication was excellent!! The staff were friendly and very helpful, even driving me back to collect my car!!! The car provided suited our needs perfectly. I would recommend them to everyone!
Helpful friendly and no b******hit
THANKS GUY FOR ALL THE UNDERSTANDING AT LAUNCESTON HIRE IF EVER NEED TO HIRE AGAIN I WOULD FOR SURE WITH YOUS DEBBIE
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
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