Efficient service
Efficient service

Reassured is a leading life insurance broker in the UK, specializing in comparing quotes from top insurers to help consumers find the most suitable and affordable life insurance policies. The company aims to protect families by providing a comprehensive selection of life insurance options tailored to individual needs. With over 15 years of industry experience, Reassured has assisted more than one million families in securing financial protection for their loved ones. The platform offers a straightforward process for obtaining personalized life insurance quotes, allowing customers to compare multiple policies within minutes. Clients can choose to apply for coverage online or over the phone, with expert support readily available to guide them through their options. By partnering with reputable insurers, Reassured strives to deliver reliable and competitive life insurance solutions, ensuring peace of mind for families across the UK.
Reassured Life Insurance receives overwhelmingly positive feedback from customers, who frequently highlight the efficient service and knowledgeable staff. Reviewers appreciate how clearly agents explain policy options, making the process quick and easy to navigate.
Many express gratitude for the helpfulness and politeness of the team, noting that they feel well-supported throughout their insurance journey. However, there is a notable complaint regarding delays in receiving life insurance, with one customer stating they had forgotten about their quote request due to the lengthy wait. Despite this isolated issue, the majority of reviews reflect a high level of satisfaction with the overall service quality. Customers recommend Reassured for its attentive and friendly approach, making it a trusted choice for life insurance needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Staff very knowledgeable and helpful on any questions asked, also very polite and well spoken, a credit to your company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 |
Bottom line: Reassured - Life Insurance is #1 of 5 on overall rating in this group.
60 reviews of Reassured - Life Insurance. Filter by what matters to you.
Over a year ago
Staff very knowledgeable and helpful on any questions asked, also very polite and well spoken, a credit to your company.
Over a year ago
It was quick and easy to arrange the cover.
Over a year ago
Well I still don’t have any life insurance. I’d actually forgotten that I’d requested a quote it’s been that long. Lucky I haven’t died I guess.
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Efficient service
Staff very knowledgeable and helpful on any questions asked, also very polite and well spoken, a credit to your company.
It was quick and easy to arrange the cover.
Well I still don’t have any life insurance. I’d actually forgotten that I’d requested a quote it’s been that long. Lucky I haven’t died I guess.
Lauren was extremely helpful and friendly She explained the details of the different policy options clearly and helped me choose the right options for my family’s needs
Got to say Tom is a credit to reassure. No pushing sales talk, answered all my questions so polite first class service
Every thing was explained properly to me and was easy to understand
It was easy for me to understand and you agent was was very good with all information I asked for so 10/10
Review very good thumbs up
Chris was very helpful going through things step by step. Very understanding even helped me on how to use my phone. Thank you so much for your help.
Very productive and helpful to arrange the insurance and highly recommended
"I had an excellent experience with Mark, the sales assistant. Instead of pushing for the more expensive option, he advised me to go for a more cost-effective choice that still met my needs. This kind of honest and helpful guidance really stood out to me. He is definitely an asset to the company. Highly recommended!" Thank you.
Very easy no fuss
Josh was very knowledgeable, understanding and helped me pick the right policy for myself and family. It was an easy quick process when I wanted to switch my life insurance. Whenever I speak to always gives amazing customer service.
Everything easily and clearly explained and policy organised within minutes
I don't like to write
Clear and good communication
Brendon demonstrated outstanding composure, clear communication, and exceptional professionalism. His in-depth product knowledge, combined with a strong customer-centric approach, truly sets him apart.
the person on the other end of the phone, simple and efficient
Reassured is a leading life insurance broker in the UK, specializing in comparing quotes from top insurers to help consumers find the most suitable and affordable life insurance policies. The company aims to protect families by providing a comprehensive selection of life insurance options tailored to individual needs. With over 15 years of industry experience, Reassured has assisted more than one million families in securing financial protection for their loved ones. The platform offers a straightforward process for obtaining personalized life insurance quotes, allowing customers to compare multiple policies within minutes. Clients can choose to apply for coverage online or over the phone, with expert support readily available to guide them through their options. By partnering with reputable insurers, Reassured strives to deliver reliable and competitive life insurance solutions, ensuring peace of mind for families across the UK.
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