My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
4.4
Great
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Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
Happy to help always
Ready to go above and beyond
Company details
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Website
www.pls-solicitors.co.uk
All reviews
1,000 total • Write a review
Showing 581 - 590 of 996 reviews
HC
PLS Solicitors are professional…
PLS Solicitors are professional and transparent A very good company to business with I will definitely recommend them to friends and family
Date of experience: September 15, 2024
MW
Remortgage
Nice smooth transaction, great communication over emails.
Date of experience: September 13, 2024
R
Raj
US
Remortgage and Help to Buy Closure
We recently used PLS for remortgaging and to redeem the help to buy loan. Prashant was the person in charge for my file. He made sure he was always available to answer questions and made sure the trasaction was smooth. Would surely recommend him and PLS to my friends! Great Job! Keep up the good work!
Date of experience: September 13, 2024
A
Andres
US
Do not use them at all, terrible experience and extremely unprofessional
I am extremely dissatisfied with the appalling service provided by PLS Solicitors during my remortgage process. What should have been a straightforward transaction has now dragged on for over 8 months, all due to their incompetence and endless delays. Because of them, I have lost nearly £1,000 in additional costs! From the very beginning, they have been unprofessional, asking for excessive and unnecessary information, blaming other parties like Help to Buy for the delays. I initially set out clear timelines for completing the process, but it has been nothing short of a nightmare since. Their excuses do not line up with the facts. Despite following their complaints process and requesting to speak to a manager multiple times, I have never received a call back. I have had to constantly chase them for updates, which has made me question whether they have their clients’ best interests at heart. This has been a horrible, horrible experience, and I strongly advise anyone considering their services to AVOID PLS Solicitors at all costs. They have caused me nothing but stress, financial loss, and endless frustration. Absolutely appalling.
Date of experience: September 13, 2024
M
Liam J has been an amazing solicitor, very professional, always on top of things.
I had the pleasure of working with Liam, and I couldn't be more impressed. He was incredibly helpful throughout the entire process, always quick to respond and truly on the ball. His professionalism and attention to detail made everything run smoothly, and I felt confident knowing he was handling my case. I highly recommend Liam J for anyone in need of a reliable and proactive solicitor!
Date of experience: September 10, 2024
P
Paul
US
Matthew Howard has been so patient with…
Matthew Howard has been so patient with me, answering my questions clearly and reviewing all paperwork diligently. It was a complicated chain with a lot of pressure to complete to a tight timeline and Matthew always acted in our best interests. Thank you
Date of experience: September 10, 2024
C
CJ
US
Absolutely awful
Absolutely awful! The communication is awful, they don’t respond to emails for days and obviously screen your calls when trying to call, had a time where they accidentally answered and were laughing and joking about there weekend. My sale was going to fall through and still wouldn’t respond and do anything to help the situation. Didn’t ask 10 days later if I’d managed to save the sale just continued. The lawyer went on holiday and didn’t tell me or arrange cover when in a crucial moment. Could go on about how truely awful they are. Even the complaints team don’t get back to you which is not surprising.
Date of experience: September 7, 2024
MI
My remortgage experience
Full marks to PLS solicitors for making my recent remortgage experience so easy and straightforward. At all stages of the process they were extremely professional and queries were dealt with promptly and efficiently. I am particularly grateful to Prasanth for his specific help and compared with a previous remortgage the whole experience was as different as chalk from cheese. Thank you PLS
Date of experience: September 6, 2024
JD
Thank you so much!
Hi Liam, It has been an amazing journey going through the legal formalities to buy our first dream house in the UK. The entire process has been completely stress-free, and it wouldn't have been possible without your constant support. Your handling of all the legal formalities has been excellent. I would definitely be delighted to recommend you to our family and friends in the near future. Best wishes to you and your supportive team! Eddie & Jess
Date of experience: September 6, 2024
EQ
Amazing Solicitors
I cannot recommend PLS Solicitors highly enough. They made the process of buying my first home smooth and stress-free. From the very beginning, they were incredibly professional, responsive, and patient in answering all my questions. Thanks to Lucy, the entire transaction went seamlessly, and I felt supported every step of the way. I would not hesitate to use PLS again and highly recommend their services to anyone navigating the home-buying process :)
Date of experience: September 5, 2024
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