Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

1,000 total • Write a review

Showing 571 - 580 of 996 reviews
NW
1 out of 5 stars

terrible solicitors

I wouldn’t even give this company 1 star if it was an option. Have delayed the house purchase by months and months to the point land registry are cancelling the application as they haven’t responded for so long. Cannot get hold of anyone and do not response to emails or calls. I strongly advise staying away from using PLS.

Date of experience: September 30, 2024

MW
1 out of 5 stars

Awful company

Awful company, do not use them!! They do not know what they are doing, they delayed our house purchase by months and months as they had to rely on another solicitor to understand actually what they needed to do. This is an agency who just do tick boxes and cannot deal with complicated cases. They employ graduates which is great but put them on the hardest cases, that is not fair?? It doesn't have a good company structure at all. I would not recommend.

Date of experience: September 30, 2024

JC
5 out of 5 stars

Pls were amazing

Pls were amazing, they answered every question that we had and were very quick to respond. We had a hard time getting in contact with our sellers but PLS were there every time to help us. Without them it would have been so much more stressful. Thank you PLS will definitely recommends 10/10

Date of experience: September 30, 2024

SK
5 out of 5 stars

Thank you so much!

I am pleased their support and service during my shared ownership house buying process. They have always answered my question patiently. I really appreciate so much for all your help. Thank you so much!

Date of experience: September 24, 2024

MH
4 out of 5 stars

Generally a good experience

Generally a good experience, Amy Atkinson and her team were always friendly and helpful. I have not given the full five stars because of two points: We are moving back to the UK from Germany and this seemed to be a new experience for the team, especially as to providing evidence of our funds. The second point is that I found the reports section of the portal to be confusing, it isn't clear which attachments apply to which documents and the inability to either sort the list or to mark a selection and download the documents was a disadvantage.

Date of experience: September 20, 2024

SW
5 out of 5 stars

Great service thank you!

We are delighted to have exchanged contracts on our house sale this week allowing us to purchase our chosen new home. Matthew Howard steered us professionally through the process, replying promptly and clearly to emails at every stage, and despite last minute queries from the buyers’ solicitor, achieved the exchange by our requested date and with time to spare. Although I was initially unsure about using an online service, it worked extremely well and I would recommend both PLS and Matthew.

Date of experience: September 20, 2024

EJ
5 out of 5 stars

Extremely efficient service

Extremely efficient service, very happy, thank you!

Date of experience: September 19, 2024

RG
5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with the Elle team at PLS Solicitors for the purchase of my property, and I couldn’t be happier with their service. From start to finish, the communication was exceptional. Whether it was Javeria, Lucy, or any other member of the team, they were always prompt in answering my questions and addressing my concerns. I was initially hesitant about using PLS Solicitors after being recommended by one of the sales consultants at Bovis Edwalton Fields, but after my first communication with them, I knew I was in good hands. They handled my application with care and efficiency, and the speed of the entire process exceeded my expectations. Additionally, their fees were very competitive compared to other conveyancers I had considered, making the experience even more satisfying. I highly recommend PLS Solicitors for anyone in need of conveyancing services—they truly made my property purchase smooth and stress-free.

Date of experience: September 18, 2024

MR
5 out of 5 stars

Hello Jordan

Hello Jordan, thanks for being part of our journey of buying our first home. You were prompt in your responses and made everything very easy and stressfree.

Date of experience: September 17, 2024

Y
5 out of 5 stars

Moved half the country still using PLS

I’ve been using PLS for the last 7 years. The people are always friendly and I wouldn’t hesitate at all using them again.

Date of experience: September 16, 2024

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