Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

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Showing 91 - 100 of 996 reviews
NJ
5 out of 5 stars

Gemma and Lauren have been outstanding…

Gemma and Lauren have been outstanding in providing professional support. Every time I've called or emailed they have been prompt and have taken time to answer my queries and explain properly in friendly manner. These days it's very difficult to get a good service let alone outstanding one therefore PLS need to be proud of the Gemma and Lauren to have them in their team!

Date of experience: June 13, 2025

Vd
5 out of 5 stars

I would highly recommend PLS SOLICITORS…

I would highly recommend PLS SOLICITORS to all my friends and share them with everyone need They have amazing team working and all of them have got the good customer service skills My case of mortgage was handled by Ellie and i had a quick efficient ,reliable, smooth stress free service One of the best solicitors ever i would say Thanks alot for helping me us and keep up the good work Appreciated❤️

Date of experience: June 12, 2025

OA
5 out of 5 stars

Sophie Wardle and her team has been…

Sophie Wardle and her team has been doing an amazing Job so far from the first time they made email contact with me up to finalising the exchange of contract. Email responses have been swift, and the process was made seamless by them. I look forward to completion and moving into my first home.

Date of experience: June 12, 2025

ML
2 out of 5 stars

Not enough diligence, failed to ensure service charges of previous owners are cleared

I have used pls a few times, and it went well before. This time I purchased a leasehold property, where I repetitively asked will outstanding service charge be paid by seller, so there was a fund in retention for 6 month. But not long enough as management company published the last year service charge after 9 months. Now been told there is nothing they can do as the fund was released back to seller. They were aware that new statement was going to come out later then retention period but did not advise anything. the manager just said it is bad luck that I will likely need to pay for it. I was never advised about the risks of short retention fund periods otherwise I would push for 12 months. I have Asked a few times on how long the retention fund will be held for. No response. I am considering going to legal ombudsman. As why I have to pay such large amount of service charges that is liable of the previous owner.

Date of experience: June 11, 2025

R
5 out of 5 stars

Excellent teamwork from Lydia

Excellent teamwork from Lydia, Matt, Will and all their colleagues . They were responsive, speedy and helpful. In addition, accessing the tracker was reassuring.

Date of experience: June 11, 2025

ns
5 out of 5 stars

As a first-time buyer

As a first-time buyer, I couldn’t have asked for better support than what I received from PLS Solicitors. A big thank you to Liam Johnson, who was professional, approachable, and always quick to respond. His clear communication and guidance made the mortgage process much less stressful. The customer service and professionalism throughout were outstanding. Highly recommend PLS – especially Liam – for anyone going through this for the first time!

Date of experience: June 11, 2025

I
5 out of 5 stars

Property sale experience

We have been dealing with Liam Johnson and his team at PLS for the sale of our property. He has been most helpful from the start and made the whole process less complicated as he could. Liam and his team are highly responsive, quick in delivery and most of all the whole process was seamless. I will recommend PLS anytime. Great service.

Date of experience: June 11, 2025

CO
5 out of 5 stars

Great service

I would like to thank Tarvinder for the great service provided during out remortgage process. I would Recommend PLS to anyone requiring their services.

Date of experience: June 11, 2025

LI
5 out of 5 stars

PLS Provided Exceptional Service for the 4th Time!

I have used PLS Solicitors for the fourth time now, and each experience has been nothing short of exceptional. Most recently, they handled the sale of my property, and I am thoroughly impressed by the level of service provided. Sean Hibbert, my conveyance solicitor, along with his colleagues, consistently responded promptly to my queries and kept me well-informed of progress. Sean's professionalism, good humour, and genuine care were evident as he actively listened and addressed my concerns. PLS Solicitor's online portal is an excellent feature, keeping me updated on paperwork from both my solicitors and the buyer's side. The staff are incredibly friendly and always take the time to explain processes and procedures. No call from me was ever too much; in fact, they welcomed interaction. It is clear that PLS solicitor has raised the bar even higher over the past seven years (used the service in 2018), and I couldn't be happier with their service. Highly recommended! Thanks to all involved at PLS Solicitors - more than happy to be involved in any promotional marketing stuff you might have in the pipeline. Well done!

Date of experience: June 11, 2025

E
4 out of 5 stars

My business with PLS Solicitors was a…

My business with PLS Solicitors was a sale and purchase. All my issues were sorted. I would highly recommend them to anyone in need of legal services.” Earl & Vivienne London

Date of experience: June 10, 2025

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