My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
4.4
Great
1,000 reviews
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Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
Happy to help always
Ready to go above and beyond
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Website
www.pls-solicitors.co.uk
All reviews
1,000 total • Write a review
Showing 81 - 90 of 996 reviews
KO
Matthew Howard was the best conveyancer…
Matthew Howard was the best conveyancer that I have ever had the pleasure to work with. His communication was excellent and he had no hesitation in picking up the phone to impart information to me. He dealt with an exceptionally difficult conveyancer for the other side in a very professional manner and had the patience of a saint. I would highly recommend him and if I need a conveyancer in the future I would not hesitate to make use of his services again.
Date of experience: June 19, 2025
JM
Dalia Lazar is the BEST Solicitor ever
We are very grateful for the kind and professional support we have received from PLS. Dalia was amazing person to deal with, very talented young solicitor exceeded our expectation by the quality, efficiency and unique level of service delivered to us. Dalia, surrounded by very professional colleagues and amazing managers kind and helpful, always ready to step in and work towards best result and offer crucial advise, completion done just in under 4 weeks, we could not believe it. Dalia was very professional and helpful throughout the transaction which increased our confident by explaining the process in great depth with clear illustration and detailed guide of the steeps expected to go through during the purchase, all this done before signing any documents or the client care pack. Dalia introduced us to PLS portal system which we found incredibly useful tool to use during the purchase process to speed communication and exchanging documents efficiently. Dalia was constantly chasing our case putting extra effort by getting in touch with our mortgage broker, estate agent and the buyer solicitor actively asking for updates and if any matters need it attention was escalated without any delay. A huge thank you to PLS for their outstanding customer service and professionalism. From our fantastic experience, we highly recommend PLS to anyone without any hesitation. Definitely we will use your service again.
Date of experience: June 19, 2025
J
Jinal
US
PLS Solicitors has been absolutely…
PLS Solicitors has been absolutely excellent. Gemma, Lauren, and their entire team were incredibly helpful throughout the whole process of our buying and selling. They were always available, answered every call & email, and clearly explained each step along the way. We would highly recommend this company to anyone looking for professional and reliable solicitors. Many thanks again!
Date of experience: June 18, 2025
A
Adam
US
Overpriced and underwhelming
From the onset, it was clear that PLS would be more expensive than others. This would have been acceptable if it came with a corresponding level of professionalism and expertise. Unfortunately, my experience suggests otherwise - I found them to be disorganised and lacking in competence throughout the process. One issue involved the withdrawal of funds from our Lifetime ISAs. PLS charged £150 per withdrawal, but in return provided little to no service. In my case, they sent the wrong forms and offered no guidance, leaving me to figure out the correct procedure myself. Had I filled out the form they provided, I would have been charged an additional 25% on top of my withdrawal. Essentially, I paid £150 just for someone to sign and date a document that I had to provide - there was no real expertise involved. For comparison, other solicitors we considered charged around £0-£50 for the same service—PLS charged three times as much and delivered far less. PLS also caused delays that ended up costing us financially. A simple failure to take proper notes during a phone call meant our process was pushed back, forcing us to pay an additional month’s rent. This wasn’t an isolated incident - phone communication throughout was unreliable and frustrating. After exchange, we encountered further issues. We were sent documents watermarked "DRAFT" and after querying we were reassured we just needed sign and return them. After doing so - having arranged a witness and everything - we were informed that the wrong documents had been sent and we needed to sign the final versions instead (without the "DRAFT" watermark). This was another unnecessary inconvenience caused by a lack of attention to detail. If you’re still considering PLS, be extremely cautious when using their portal. They frequently attempt to add a variety of additional absurd charges. In our case, we noticed unexpected extra fees added to our file, which were suspiciously retracted without explanation after we queried them. It gave the impression that they were testing whether the fees would go unnoticed. The PLS mobile apps were particularly poor - the save function didn’t work, and the forms differed from those on the web-based version, leading to further confusion. The web-based portal was slightly better, but not my much.
Date of experience: June 17, 2025
J
Jack
US
Thanks to Liam for your support
I highly recommend this company. I first used their services when purchasing my property and found them to be very reliable and professional. Most recently, I had the pleasure of working with Liam, who truly left a strong impression. He is exceptionally professional, detail-oriented, and demonstrates a high level of integrity and expertise. Having Liam handle my case gave me complete peace of mind — I knew everything was in good hands. Thank you once again for the outstanding service, and especially to Liam for his dedication and support.
Date of experience: June 16, 2025
SJ
Awesome Service
Thanks Caroline for explaining everything in detail. Highly recommended.
Date of experience: June 15, 2025
MW
Lucy and her team were all fantastic in…
Lucy and her team were all fantastic in helping me with my house purchase recently. They made the whole experience a very pleasant one with any questions I had quickly answered. The process was a smooth and quick one. I will definitely use them again in the future.
Date of experience: June 14, 2025
YM
Y Mallah
US
Big thanks to the excellent Shahrukh…
Big thanks to the excellent Shahrukh Jameel who is extremely patient , knowledgeable and willing to share that knowledge unlike some solicitors. Shahrukh made the process feel a lot safer and I had my full trust in him that he was at all time carrying out the duty of care he is meant to. Shahrukh also became someone I could raise concerns to knowing he will always have an answer. Shahrukh answered my questions always within a few hours, if that.
Date of experience: June 13, 2025
DC
Really good communication
Really good communication, all the team from PLS understood my conveyancing to the point I’ve already asked them to convey another sale for me. Thank you PLS especially Lucy Hubbard team
Date of experience: June 13, 2025
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