Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more
Quick turnaround for test results. Did not include meaning of TDS, which would be helpful. I had to Google it. Did not explain procedure. Am I to call You? Are you going to contact me? What next? Too soon to evaluate or give opinion.
I purchased the shower filter and the water feels softer, which helps my skin feel better.
Bought this system for my son and his wife. Their well water was filled with iron and mud. It was installed and there is such a difference! Delicious water to drink and make coffee. Finally, white clothes!
Dear Pelican Water Systems, Suggestion: I could use a second Hose Bib Assembly for my carbon replacement - one for inlet and one for outlet. Today is July 19, 2017. Last November 29, 2016 I received my carbon replacement media for my 5 year old water system. I'm late in replacing my carbon filter because the weather weather got cold and I was ill for the last few months. Anyway, over the last few days I followed your instruction to replace the carbon media. The instruction were clear. But because I am 70 years old, I had to be careful working with the heavy tank. After washing out all the old carbon media from the tank, I decided to put the tank back on the ledge near my water system to fill it. I didn't think I could lift (by myself) a full tank of carbon and water up onto the concrete ledge in my garage. So, I actually filled the tank on the ledge. In filling with water, I could have used a second Hose Bib Assembly. Only one was provided. A second hose bib would allow the overflow water to flow out a second hose to a place outside the garage without splashing on on the garage floor. As it happened, I tried using duct tape to connect a hose to the outlet. Most of the water went out the hose but a lot of water still spilled in the garage. I'm glad it was a warn day helping the floor and ledge to dry. As a suggest, I would recommend a 2nd hose bib assemblies instead of just one. It would make my work easier and less messy. Thank you for asking for my opinion, Boyd Reasor Edgewood, New Mexico
Love the water filter
Phenomenal service ... great products ... great seller !!!
Your representative James, went above & beyond in helping me‼️He is definitely an asset to your company‼️‼️‼️
We've had the Pelican Whole House Filter, Pre-filter and Water Softener for 13 years now with NO problems other than when I initially installed it and the instruction weren't as detailed as they are today. I just finished going thru the charcoal media replacement and the video that Audeliz sent to me made the job painless.EVERY ounce of water that runs through my house is charcoal filtered. I don't know how but the softener works without making you feel all slick and slimy. Highly recommended after 13 years of use.
Very happy customer.
Very poor installation instructions enclosed, some parts were not even mentioned in the instruction manual. Perhaps each model would need a separate instruction manual. No video available either for the model I purchased. Results, however, are satisfactory, drinking water tastes better. Shower filter white wand hose is not good quality, very stiff. Results are satisfactory, skin dryness has improved.
Fantastic and timely service, system functioning well.
Great on the phone, items ship quickly!
Pelican is very easy to deal with. They have a record of my purchases and in a matter of minutes my new order was completed. Arrived very quickly.
Great customer service. The representative gave me all the info I needed to make an informed decision. Real people to talk to, no waiting on automated attendants.
I would recommend Pelican Water Systems, it's a great company and the people help you understand their product. The people are very helpful and their products are awesome and are sold at price that people can afford.
Excellent sales experience!! I'm loving the RO system in my kitchen.
We love our Pelican Whole House and Reverse Osmosis water system. We used to live on a mountain well in Oregon. We loved the water. It was crisp and clean tasting, and we hated to leave it behind when we moved away. Thanks to Pelican we are drinking that same fresh clean tasting water again. Thank you, Pelican!
Great service. Fast delivery.
this system is very noise and sounds like some one is beating on the floor, I'm not happy with this system
The sales person I talk to you was very knowledgeable about What system I need
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