Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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Filter by rating:
Carly
Carly
1 reviews
over 8 years ago
5 out of 5 stars

Love my whole house water filter …

Love my whole house water filter system. Pelican is always available to answer any question or returns my call promptly when leaving a message.

Helpful?
over 8 years ago
5 out of 5 stars

Easy to Install and works Great

The Pelican Shower Filter was easy to install and we could instantly feel the difference in water quality.

Helpful?
over 8 years ago
5 out of 5 stars

Good prices and great service

I ordered replacement filters from Pelican and was very pleased with the price and the service. The filters were shipped quickly and Pelican kept me informed as to the progress of the shipment. I will definitely be ordering from Pelican again when I need more filters.

Helpful?
Mitchell
Mitchell
1 reviews
over 8 years ago
5 out of 5 stars

Helpful customer service who helped me …

Helpful customer service who helped me before and after I bought my system.

Helpful?
over 8 years ago
1 out of 5 stars

I purchased a replacement filter and …

I purchased a replacement filter and there was no information with it except about the o ring and lubrication for it. there are valves on the inlet and outlet sides so I can shut off the water but there is no way to drain the water still in the pipes and the filter. I don't know if I need a 5qt or 5 gal bucket plus I need both hands to remove the cover if I'm lucky all the water will go in the bucket by my feet

Helpful?
R Hill
R Hill
1 reviews
over 8 years ago
4 out of 5 stars

Would have been 5 stars but...

Delayed in arrival due traffic and when drilling through the wall, hit a pipe and caused them to shut off water and go get a part to fix. Then had to plaster a fairly significant hole in my garage wall. But, very pleasant, efficient, concerned and the unit is in and working fine. Thank you

Helpful?
Tim Gelig
Tim Gelig
1 reviews
over 8 years ago
5 out of 5 stars

The best tech support

The best tech support. Provide me with a very helpful video on how to change carbon media of my pelican water filter thru which I save a lot of money by doing it myself instead of hiring a plumber. Thanks for your help.

Helpful?
David Daly
David Daly
1 reviews
over 8 years ago
2 out of 5 stars

Delivery could not get the pallet down …

Delivery could not get the pallet down our drive way so left on the street. Very aggrevating

Helpful?
Chris Connors
Chris Connors
1 reviews
over 8 years ago
5 out of 5 stars

Super helpful

Super helpful

Helpful?
over 8 years ago
5 out of 5 stars

prompt service and correct part

prompt service and correct part

Helpful?
Boyd Weber
Boyd Weber
1 reviews
over 8 years ago
5 out of 5 stars

Love it so far robust and hearty soft …

Love it so far robust and hearty soft water

Helpful?
Phil Cherry
Phil Cherry
1 reviews
over 8 years ago
5 out of 5 stars

Easy to install

Easy to install. Works well.

Helpful?
over 8 years ago
5 out of 5 stars

PC 600 media

Product was as described, with installation info, and easy to install.

Helpful?
over 8 years ago
5 out of 5 stars

We had a very good experience

We had a very good experience, as we always do, when ordering our filters and with all of our questions answered. We highly recommend Pelican Water and Filter systems.

Helpful?
Kyle Barrett
Kyle Barrett
1 reviews
over 8 years ago
4 out of 5 stars

Installed a week ago and seems to be …

Installed a week ago and seems to be doing it's job. Water not as good as the bottled water I had delivered but better than the city water. This may be do to plumbing downstream because it tastes different in my kitchen than the bathroom. Water hardness of 7 and treated with chlorine. I can't taste or smell the chlorine anymore.

Helpful?
over 8 years ago
5 out of 5 stars

Just Installed system

Just Installed system, working well Very easy to order directly from Pelican good price, system came in less than 5 days with the sale they had going got the system & 4 extra filters

Helpful?
Mark Chambers
Mark Chambers
1 reviews
over 8 years ago
5 out of 5 stars

We have had the system in operation for a week

We have had the system in operation for a week and we are pleased with the quality of the water. Within an hour of putting into service I could tell the difference in the taste of the water.

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John
John
1 reviews
over 8 years ago
5 out of 5 stars

Excellent service, product, and value

Had several questions about installation, flow rates, differences between models etc. They were answered with great patience, in terms that were easy to understand. Good recommendations helped me make a good purchase that fit my particular needs. Product well made, good capacity and features for the price.

Helpful?
Bill W
Bill W
1 reviews
over 8 years ago
2 out of 5 stars

I can't believe it takes 3 weeks to get …

I can't believe it takes 3 weeks to get a couple of replacement filters. Very poor service.

Helpful?
Mindi
Mindi
1 reviews
over 8 years ago
5 out of 5 stars

Courteous

Courteous, efficient and the system is working well. Drinking water out of the tap. Yay!

Helpful?

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