Love my whole house water filter …
Love my whole house water filter system. Pelican is always available to answer any question or returns my call promptly when leaving a message.
Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more
Love my whole house water filter system. Pelican is always available to answer any question or returns my call promptly when leaving a message.
The Pelican Shower Filter was easy to install and we could instantly feel the difference in water quality.
I ordered replacement filters from Pelican and was very pleased with the price and the service. The filters were shipped quickly and Pelican kept me informed as to the progress of the shipment. I will definitely be ordering from Pelican again when I need more filters.
Helpful customer service who helped me before and after I bought my system.
I purchased a replacement filter and there was no information with it except about the o ring and lubrication for it. there are valves on the inlet and outlet sides so I can shut off the water but there is no way to drain the water still in the pipes and the filter. I don't know if I need a 5qt or 5 gal bucket plus I need both hands to remove the cover if I'm lucky all the water will go in the bucket by my feet
Delayed in arrival due traffic and when drilling through the wall, hit a pipe and caused them to shut off water and go get a part to fix. Then had to plaster a fairly significant hole in my garage wall. But, very pleasant, efficient, concerned and the unit is in and working fine. Thank you
The best tech support. Provide me with a very helpful video on how to change carbon media of my pelican water filter thru which I save a lot of money by doing it myself instead of hiring a plumber. Thanks for your help.
Delivery could not get the pallet down our drive way so left on the street. Very aggrevating
Super helpful
prompt service and correct part
Love it so far robust and hearty soft water
Easy to install. Works well.
Product was as described, with installation info, and easy to install.
We had a very good experience, as we always do, when ordering our filters and with all of our questions answered. We highly recommend Pelican Water and Filter systems.
Installed a week ago and seems to be doing it's job. Water not as good as the bottled water I had delivered but better than the city water. This may be do to plumbing downstream because it tastes different in my kitchen than the bathroom. Water hardness of 7 and treated with chlorine. I can't taste or smell the chlorine anymore.
Just Installed system, working well Very easy to order directly from Pelican good price, system came in less than 5 days with the sale they had going got the system & 4 extra filters
We have had the system in operation for a week and we are pleased with the quality of the water. Within an hour of putting into service I could tell the difference in the taste of the water.
Had several questions about installation, flow rates, differences between models etc. They were answered with great patience, in terms that were easy to understand. Good recommendations helped me make a good purchase that fit my particular needs. Product well made, good capacity and features for the price.
I can't believe it takes 3 weeks to get a couple of replacement filters. Very poor service.
Courteous, efficient and the system is working well. Drinking water out of the tap. Yay!
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