Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
David Yoches
David Yoches
1 reviews
about 8 years ago
4 out of 5 stars

Great product

Great product, easy installation once I figured out how to make the first connection to the input water. I suggest providing different scenarios to help understand options for initial connection to input water. Dave

Helpful?
Rick Lamica
Rick Lamica
1 reviews
about 8 years ago
3 out of 5 stars

I can't really review this product

I can't really review this product. I have an open issue with this service provider. If they get back with me, I'll get back to you.

Helpful?
Eugene Franco
Eugene Franco
1 reviews
about 8 years ago
5 out of 5 stars

Pelican systen

Logan was very professional, informative, and was a pleasure to deal with

Helpful?
Michael Chew
Michael Chew
1 reviews
about 8 years ago
5 out of 5 stars

I purchased my salt-less conditioner …

I purchased my salt-less conditioner only 1 month ago. so I cannot speak to performance, durability and longevity; however, my order was shipped the day i ordered it, All was received within 3 days, and everything was in perfect condition. I installed the system in 2 to 3 hours with on issues. the unit looks great with the stainless tank. I am very happy at this point. Hopefully it will perform well and last a long time with no issues. Thanks, Mike

Helpful?
Chris Primm
Chris Primm
1 reviews
about 8 years ago
5 out of 5 stars

Have more faucet options available

Have more faucet options available, or an option with no faucet for your RO systems

Helpful?
about 8 years ago
3 out of 5 stars

Missed call from Pelican water …

I have received a call from Pelican. The technician was wonderful and answered all my questions. Very pleasant working with them.

Helpful?
about 8 years ago
5 out of 5 stars

Good product and service.

Good product and service.

Helpful?
about 8 years ago
5 out of 5 stars

reviewed already

reviewed already. very satisfied

Helpful?
Harry White
Harry White
1 reviews
about 8 years ago
5 out of 5 stars

Great company

Great company, knowledgeable.

Helpful?
about 8 years ago
5 out of 5 stars

Easy installation...

Easy installation.... rep was awesome in answering questions.

Helpful?
MIke Rich
MIke Rich
1 reviews
about 8 years ago
5 out of 5 stars

No pressure sales

No pressure sales. Very cooperative people willing to work with us. Pricing was reasonable and installation on time and very professional.

Helpful?
Divya Prakash
Divya Prakash
1 reviews
about 8 years ago
1 out of 5 stars

I purchased pelican Counter-top water …

I purchased pelican Counter-top water purifier and shower filter. To track the water quality Counter-top has light indication system. At start light should indicate blue followed by yellow and red. I followed all the procedure describes in installation instruction but I don't see any light coming out of water purifier. I am not sure whether it is working or not.

Helpful?
Donna Ganchou
Donna Ganchou
1 reviews
about 8 years ago
2 out of 5 stars

buyer beware

buyer beware recieved shower filter 7 days after ordrering very slow from florida to ct .installed filter according to instructions and found very low water flow.and pressure.the problem is the inadaquit shower head.the company advertises a 2-2.5 gpm head but this unit has a 1-1.5 gmp that is inadaquate.upon calling customer service i was told the state in wich it is made has strict water usage laws and could not get the one that is advertised so i installed my old shower head and flow was better but pressure was still low.after 1 week of usage i found the unit does its job pretty well as far as water qualitybut i am overall disapointed with low flow and the high cost of replacement filters

Helpful?
John
John
1 reviews
about 8 years ago
5 out of 5 stars

I purchased the PSE1800 system for my …

I purchased the PSE1800 system for my house (well water) and couldn't be happier! Installation was super easy, the instructions take you step by step through the process. I recommend purchasing the installation kit with the system...definitely worth the cost. It's only been a couple of weeks and I can already taste and feel the difference. Well worth the investment of time and money for the peace of mind.

Helpful?
Robert Wolfe
Robert Wolfe
1 reviews
about 8 years ago
5 out of 5 stars

Excellent customer service

Excellent customer service. Product showed up on time installation was simple with basic plumbing skills. Works as advertised. highly recommend

Helpful?
Michael Black
Michael Black
1 reviews
about 8 years ago
4 out of 5 stars

The system is great

The system is great. Very happy with it so far. The only problem with mounting it in a RV is that it takes up a lot of space. You have to make sure it is mounted in a metal support area due to the weight.

Helpful?
about 8 years ago
5 out of 5 stars

so pleased to no longer have the salt …

so pleased to no longer have the salt softener system..My water is crystal clear and can drink it from any faucet in the house so no longer even need the reverse osmosis system in kitchen. Here in the very south of TX our water is the worst in the country. No longer smells either.

Helpful?
A Santiago
A Santiago
1 reviews
about 8 years ago
5 out of 5 stars

We installed the Pelican NS6 system in …

We installed the Pelican NS6 system in our house (we live in southern California, where water is very heavy). We have 3 bathrooms, but we wanted extra performance to be sure. Its been about two months, and we can see the difference. We had white crust forming on our shower glass, that required acid based chemicals and lots of rubbing to clean. As soon as we started using the Pelican, the white crust has been replaced by water spots that are easy to clean without special chemicals, just like Pelican says. Our dish washer was also covered with white crust that required a vinegar based cleaner every 2-3 months (vinegar is not very good for dishwasher seals). The day we installed the Pelican system we ran a bottle of cleaner in the dishwasher, and since then, the crust has not returned. Furthermore, the small amount of crust that the cleaner didn’t get, is gradually dissolving away, again, as claimed by Pelican. The system is doing exactly what they said it would do, so we are very happy with it. Dealing with Pelican was very easy; they are very friendly and answered all our questions in detail. You need to understand the difference between salt free conditioning and salt based softening, so you don’t expect something that is not going to happen.

Helpful?
Jean Myers
Jean Myers
1 reviews
about 8 years ago
5 out of 5 stars

Great water and easy to replace the …

Great water and easy to replace the filters.

Helpful?
Kerri Wright
Kerri Wright
1 reviews
about 8 years ago
5 out of 5 stars

Great to Know Help is Always There

It's so comforting to know that when you invest in a whole house water system that after 5 years the Pelican folks are there to help you with advice (even if only for purchasing the correct filters.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Pelican Water

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.