Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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Pedro Alvarez
Pedro Alvarez
1 reviews
about 8 years ago
5 out of 5 stars

Honest people

Honest people: I did my water test from my own weel came out fine no need any treatment system at all . They not try to sell me nothing Thanks Pedro Alvarez . Salisbury NC

Helpful?
SpartyFan
SpartyFan
1 reviews
about 8 years ago
5 out of 5 stars

Great service

The telephone rep on the customer services line was very helpful and friendly in helping me buy the filters I needed for my system.

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Glen Smith
Glen Smith
1 reviews
about 8 years ago
5 out of 5 stars

Water tastes so much better

Water tastes so much better. We ran a line from the filter to our ice maker and it works great. My wife and I liked it so well that we recommended it to our son and his wife. They bought a filter and really like it.

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Juan Padilla
Juan Padilla
1 reviews
about 8 years ago
5 out of 5 stars

Excellent water system

Excellent water system

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about 8 years ago
5 out of 5 stars

Great service all around.

Great service all around. Thank you

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ken madara
ken madara
1 reviews
about 8 years ago
5 out of 5 stars

unit was shipped out fast

unit was shipped out fast. After looking the unit over I definitely new I could not hook this up by myself. I am very handy but this was a plumbers job. Noticed almost immediately that the blue and green rings in our sinks had vanished. I am very happy with this product, but the additional cost of the plumber does add to the total cost of the unit.

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Chuck
Chuck
1 reviews
about 8 years ago
4 out of 5 stars

To early to tell

It's early in my experience with the product, but it seems to be doing the job. Will continue to monitor the results of the Pelican salt-free softener and give another review.

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about 8 years ago
4 out of 5 stars

works fine and easy to install

works fine and easy to install good deal buy it

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Louis Oswald
Louis Oswald
1 reviews
about 8 years ago
5 out of 5 stars

Good

Good, prompt service

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Mike Wheeler
Mike Wheeler
1 reviews
about 8 years ago
5 out of 5 stars

Talked to a tech support on the …

Talked to a tech support on the adjustment w on my softener systems and he had me make a couple of adjustment and that are working much better thanks for the support

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Rick Kingsley
Rick Kingsley
1 reviews
about 8 years ago
3 out of 5 stars

Great products but not so great post sales

Great products that do the job very well. The online account management environment is severely lacking with multiple databases and log-in's. I've received the incorrect replacement filters twice.

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about 8 years ago
5 out of 5 stars

Pelican associates are professional

Jim Iverson was patient, informative, and thoroughly professional in his presentation of Pelican's product lines. I gave my household needs and he suggested the perfect model for installation. The installer arrived on time, introduced himself, and got to work. The system was installed quickly and fit perfectly in the area chosen in the garage. Does not interfere with any other activities in garage. The installer also took the time to explain the operation of the system, issues to watch for, and how to clean the water heater after several weeks of using the new system. It's been several weeks and the system is performing great. My wife and I have seen the difference in our clothes. dishwashing, and showers. I recommend this system to anyone who asks. Thanks..

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Don Wheeler
Don Wheeler
1 reviews
about 8 years ago
5 out of 5 stars

Very satisfied with Pelican …

Very satisfied with Pelican representatives. I called for technical assistance because I was installing the system myself. The technician was very pleasant to deal with.

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Norman Gipson
Norman Gipson
1 reviews
about 8 years ago
5 out of 5 stars

I am very happy with reverse osmosis …

I am very happy with reverse osmosis system, good bye to buying bottled water!

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P. Bickel
P. Bickel
1 reviews
about 8 years ago
5 out of 5 stars

Fantastic company!

This is the easiest company to work with I think I've ever encountered. Everyone at Pelican has made me feel as though I were their #1 customer. My combo system was just installed today. The plumber was glad I had purchased the installation kit. He is quite impressed with Pelican, too. Neither of us understands how the salt-free softener does the softening. I said I thought it had to do with changing the ionization. (Either that, or it has something to do with the elves who live inside the sump.)

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Roi L Patton
Roi L Patton
1 reviews
about 8 years ago
5 out of 5 stars

Very delighted and happy I chose …

Very delighted and happy I chose Pelican. Water truly tastes great. The men that installed the filter system were kind and very professional. At the end they showed me how to change the filter and showed me where the number was if I needed help and also showed me where the instructions were on the back of the filter bracket! Thanks...

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about 8 years ago
5 out of 5 stars

Great FILTER and DESIGN

Great FILTER and DESIGN! Setup was pretty easy; however, was a little frustrating getting connection to stop leaking. Had to add more teflon tape a couple of times, and tighten just right to get leaking to stop! Also, would have been nice to be able to shut off water for soaping, but I guess that would mess up the filter? Like the easy filter replacement! Highly recommend!

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Mark Grablin
Mark Grablin
1 reviews
about 8 years ago
5 out of 5 stars

I had an issue with my chlorine pump

I had an issue with my chlorine pump. Spoke with the Pelican Support team who were professional, knowledgeable and helpful. Parts needed arrived within the promised timeframe and my system is back up and working great.

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CLS
CLS
1 reviews
about 8 years ago
5 out of 5 stars

Five years ago we purchased the Pelican …

Five years ago we purchased the Pelican 600 whole house water filtration system and it has worked very well for us. Recently I replaced the filtrete in the tank by myself. Instructions were clear and easy to follow.

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about 8 years ago
4 out of 5 stars

Very good Customer support

The products are robust and easy to work on.

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