One Call Insurance is a comprehensive insurance provider based in the UK, offering a wide range of insurance products tailored to meet the needs of both personal and business customers. The company features a large panel of insurance providers, enabling them to present various options including car, van, bike, home, travel, and pet insurance. Customers can easily obtain quotes online and manage their policies through a user-friendly customer portal. The company focuses on delivering reliable insurance solutions while prioritizing customer service and data protection. One Call Insurance caters to individuals looking for flexible insurance coverage as well as businesses seeking comprehensive risk management solutions. With a commitment to protecting what matters most, One Call Insurance aims to provide peace of mind through its diverse offerings and dedicated support.
One Call Insurance receives a predominantly positive reception from customers, with many praising the helpfulness and professionalism of the staff. Reviewers frequently highlight the excellent service provided by agents like OS3, EK2, and Leanne Warren-le6, who are noted for their efficiency in resolving issues and securing better renewal quotes.
However, there are significant complaints regarding punitive cancellation charges and unexpected premium increases, which have left some customers feeling frustrated and misled. Instances of difficulty in reaching customer service also surface, indicating a need for improved accessibility. Despite these criticisms, the overall sentiment remains favorable, with many consumers expressing satisfaction with the service they receive. Overall, One Call Insurance is viewed positively, though some areas require attention.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“We’ve been with this company a few years now - OS3 Olympia was extremely helpful and got my renewal quote down a furt...”
“Punitive cancellation charges”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: One Call Insurance is #5 of 5 on overall rating in this group. On website & app, Travel Insurance Saver scores higher (5.0 vs 3.2).
60 reviews of One Call Insurance. Filter by what matters to you.
Excellent service from SF7. I had issues with changing my car via the online portal and needed to use Live Chat. SF7 immediately responded and was super helpful. All the options and instructions were clear and concise. I am very grateful for such a speedy response and a stress free process. Thank you.
Fantastic customer service from SF7 answered all my queries quickly and professionally.
EW2 helped me resolve my issue within 15 minutes with no drama or trouble! everyone here is great
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One Call Insurance is a comprehensive insurance provider based in the UK, offering a wide range of insurance products tailored to meet the needs of both personal and business customers. The company features a large panel of insurance providers, enabling them to present various options including car, van, bike, home, travel, and pet insurance. Customers can easily obtain quotes online and manage their policies through a user-friendly customer portal. The company focuses on delivering reliable insurance solutions while prioritizing customer service and data protection. One Call Insurance caters to individuals looking for flexible insurance coverage as well as businesses seeking comprehensive risk management solutions. With a commitment to protecting what matters most, One Call Insurance aims to provide peace of mind through its diverse offerings and dedicated support.
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