Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
JD
5 out of 5 stars

Great service

Great service. Always available & dealing with Mel was an absolute pleasure. She was so so helpful! Even when my printer broke, she stepped into help. I would highly recommend Ocean.

Date of experience: April 19, 2024

IC
4 out of 5 stars

Great service provided and Melissa was…

Great service provided and Melissa was brilliant to deal with. Thanks

Date of experience: April 19, 2024

DM
5 out of 5 stars

Fantastic experience with Ocean…

Fantastic experience with Ocean Lettings who were always in communication with us and moved things along quickly for me and my partner who are really excited about moving into our new home. Lily was friendly and professional the whole time - thanks Lily!

Date of experience: April 19, 2024

S
5 out of 5 stars

Very prompt assistance and easy…

Very prompt assistance and easy process. Amazing help from Tommy. Thankyou.

Date of experience: April 19, 2024

SJ
5 out of 5 stars

Great service and efficient staff

I've been dealing with Ocean since I purchased my property from them in 2022. I would like to thank Samuel Bonizzi, Joshua Jackson and Abu Miah for all their assistance in helping me manage my property. You've all been very professional and helpful. Keep up the good work.

Date of experience: April 18, 2024

BW
5 out of 5 stars

Use Ocean!

My mortgage was arranged by Richard Jarrett at Ocean, who was recommended by Adam Byrom and I couldn’t be happier. Richard was brilliant at a time where mortgage rates were changing almost daily, he dealt with numerous phone calls/e-mails from me per week without complaint and kept me updated constantly with prices and the best mortgage provider. He was professional, knowledgeable and polite and was brilliant throughout, got us a great mortgage at a great rate, if it wasn’t for Richard my mortgage would be at least an extra £100 a month if not more. Thank you to Richard and to Adam!

Date of experience: April 17, 2024

CW
4 out of 5 stars

Ocean was very close to the property I…

Ocean was very close to the property I had to sell as the Executor of my friend’s Estate so very convenient for me. All the staff I met were very helpful and I was pleased with the outcome.

Date of experience: April 17, 2024

I
5 out of 5 stars

Friendly, attentive and very competent

We had a great experience with Ocean. Lauren was attentive, always responsive and easy to get hold of and brilliant at pushing things along throughout the process. We would definitely recommend Lauren and Ocean. Thank you to Lauren and the team for all your help!

Date of experience: April 16, 2024

Ab
5 out of 5 stars

Very friendly and informative

Amelia West who was our guide was very kind, enthusiastic, and answered all of questions which made it really enjoyable and gave us a really good idea of what the property was like as well as the surrounding area. Although the branch was about to close, Amelia forwarded our interest straight away which ensured we received the application form that night and the whole process was complete within less than 24 hours. Amelia was prompt and approachable in all matters.

Date of experience: April 16, 2024

JS
5 out of 5 stars

We had a great experience with Ocean…

We had a great experience with Ocean Lettings, especially with Amelia West as our agent. She was very helpful and made the process smooth and easy. Highly recommend!

Date of experience: April 16, 2024

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