Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
4.8
Excellent
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** βββββ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβhigh-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
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Website
www.oceanhome.co.uk
All reviews
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Showing 911 - 920 of 996 reviews
L
Liz
US
Fabulous
Thank you Tommy for making our relocation back to Bristol as easy as possible. A relaxed and friendly manner, made us feel comfortable and avoid all the stress that comes with flat hunting! Tommy had even offered us alternative properties, after getting to know us and what our budget/ideal flat would be. Quick communication and ensuring myself and my partner are in the loop has made this a painless process :). Thank you Tommy!
Date of experience: April 15, 2024
BT
Oceans Solicitors are brilliant
Oceans Solicitors are brilliant and have been incredibly helpful throughout the entire process. It has been a long drawn out process, but they have constantly been sending updates along the way and doing everything they can to push both the sale and purchase through. Laura, Melissa and Nicola deserve a pay rise for your hard work and brilliant service.
Date of experience: April 15, 2024
MB
Great service from start to finish
Great service from start to finish. Ashleigh Westcott-Egan was very professional and dealt with every query quickly and professionally. She was a joy to work with. Very lovely young lady who returned every concern with answer and reassurance. She was on the ball with everything and made the whole experience so much easier knowing I had her a email or phone call away. They are very lucky to have her. Definitely recommend them.
Date of experience: April 14, 2024
JC
Knowle Crew
A great team at the Knowle, Bristol office. Thank you again for everything. J&K
Date of experience: April 13, 2024
MD
Excellent professional & helpfulβ¦
Excellent professional & helpful service received . Very helpful staff, particularly Mike & Melissa. Highly recommend Ocean estate agency to anybody.
Date of experience: April 11, 2024
CP
Very proactive and responsive.
Very proactive and responsive.
Date of experience: April 10, 2024
cB
Perfect Customer Service
Perfect Customer Service
Date of experience: April 10, 2024
Z&
Slap-dash sale
Managed to complete the purchase within the planned time frame, but this was with us being first time buyers with no chain on either side of the purchase. Ocean estate agents really pushed for us to use ocean solicitors as a way to expedite the process as they could hand documents between themselves, but in reality communication both within ocean and to us (especially with the solicitors) was really disappointing, considering we were recommended to use them and were paying a premium because of it. The solicitors were hard to get hold of and unsupportive of our queries unless it suited their timeline and were very clearly reluctant to explain and explore any uncertainties we had as first time buyers. This was made worse by the fact some of our assumptions of the property were incorrect ever since the initial viewing due to what was claimed by the estate agent. The last comment is on the frustrating portal everything has to go through, it is really difficult to track updates and see progress, and there was a moment when Ocean had left it a week before asking why something wasnt signed in the portal. I would recommend Ocean solicitors to use direct communication more rather than relying on a portal like this which many might find confusing to use for everything. All in all, while we don't have much experience with other solicitors and estate agents, I would encourage others to do research and not trust all the claims and recommendations made by the estate agents, and that if you do need anything checked by the solicitors know it will be the last thing they reluctantly do all while urgently pushing for you to complete.
Date of experience: April 10, 2024
LH
Very helpful, would recommend
Very helpful team, excellent communication and very proactive for getting the best deals, would definitely recommend.
Date of experience: April 9, 2024
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