Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
4.8
Excellent
1,000 reviews
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
Company details
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Website
www.oceanhome.co.uk
All reviews
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Showing 831 - 840 of 996 reviews
NP
Selling a leasehold independent living apartment
We needed to find a new solicitor who would handle the challenging sale of our late parents leasehold independent living property in Portishead. It was a very stressful time for us but we found the staff at Ocean extremely helpful and empathetic. Their online portal was a little frustrating to begin with but once set up it was a great way to view the progress of the sale, communicate with the team and keep files all together. Our conveyancing team worked really hard to get our sale completed within the tight timescale and kept us informed throughout the process. Thank you to Karen and everyone involved. Highly recommended.
Date of experience: May 28, 2024
NS
House sale
Right from the initial valuation to us handing in our keys on completion, the team at Ocean Portishead were fantastic, they went above and beyond our expectations, we really couldn’t have asked for more. Their excellent communication within their team and with us and our solicitor really made a huge difference.
Date of experience: May 26, 2024
TP
Ocean provided conveyancing services on…
Ocean provided conveyancing services on a recent sale with a very difficult purchasing party. Due diligence, patience, persistence and a useful sense of humour culminated finally in a successful and satisfactory completion. Many thanks indeed, particularly to Karen L.
Date of experience: May 26, 2024
RH
They know the market
Really knowledgable about the market in our area. Sold house from the first set of viewings. Very helpful staff who kept us well informed throughout the whole process. Highly recommend to people in the Filton/Filton Park area.
Date of experience: May 26, 2024
JW
Quality
Communication, helpfulness, professionalism. Lovely team. Nothing was too much trouble. Would recommend their services to everyone
Date of experience: May 25, 2024
R
Rachel
US
Efficient but unhelpful staff response
The sale process was smooth and there weren’t unnecessary delays in the process. Unfortunately we felt that our move manager was speaking to the seller’s interest all the time. We were glad we didn’t go for their In-house lawyer as the discussions could’ve been even more one-sided although we’ve been told that in-house lawyers are from a different branch. Simple queries from us were made into complicated, very difficult to follow answers with legal jargon and it felt very frustrating at times giving off the impression that it was being done on purpose When we raised any issues, it felt staff were taking a very defensive approach on behalf of sellers . when we insisted this be discussed with the sellers , we almost always got positive response from sellers. There seemed to be a natural inclination to take the sellers side even without discussing with them. I wouldn’t deal with this agency again if possible
Date of experience: May 23, 2024
SR
Thanks Tommy!
Excellent experience, especially thanks to Tommy! He guided us through the process, ensuring our moving went smoothly. Highly recommend!
Date of experience: May 23, 2024
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