Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
4.8
Excellent
1,000 reviews
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
Company details
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Contact info
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Website
www.oceanhome.co.uk
All reviews
1,000 total • Write a review
Showing 181 - 190 of 996 reviews
D
Denise
US
Excellent customer service from the get…
Excellent customer service from the get go. The whole team were so helpful, understanding and really committed to ensuring our property sale was managed in an efficient, proactive and empathetic manner. A special mention for Sadie, who was our point of contact. She really went the extra mile every day, and kept us completely in the loop at every stage. She was so supportive and understanding of our circumstances. I cannot thank her enough for being an absolute superstar.
Date of experience: April 1, 2025
AS
Amy S
US
Fantastic experience with Ocean
We sold our flat through Ocean, after having bought it through Ocean 14 years previously, and were impressed by the whole service and everyone we worked with. Matt provided excellent guidance at the beginning, suggesting that our flat was worth more than other estate agent's valuations and then achieving an offer in excess of that valuation. That was very impressive! Melissa was fantastic during the viewings, giving us really useful feedback at lightning speed and securing multiple offers for the flat. It was great to have Debbie on our side as Move Manager during the process after we had accepted an offer. She was knowledgable and calm, gave great advice, managed some tricky parts with professionalism and made sure we completed on time when it didn't seem possible.
Date of experience: April 1, 2025
LB
Friendly, professional, and easy to work with—highly recommend.
I had a great experience with Neil and Tracey at Ocean for my mortgage in Bristol. They were proactive in checking for the best rate throughout the process and kept me updated with regular and efficient communication. Things changed along the way, and they were really flexible in adapting to the situation. As a first-time buyer, I really appreciated their guidance, which made everything much more straightforward. Friendly, professional, and easy to work with—highly recommend.
Date of experience: April 1, 2025
A
Anna
US
Great experience
I really enjoyed with with Neil at Ocean Financial Services, I'd highly recommend working with him. He answered all my questions as a first time buyer and overall it was very easeful working with him. Most of all I appreciated his transparency in all the rates available to me. He even proactively notifed me about a lower rate which we managed to get in before completion. Then Tracey was great in the final stages of completion too.
Date of experience: April 1, 2025
LG
Ocean Financial Services
I used Ocean Financial Services for my mortgage. The mortgage advisor and his lovely assistants were extremely helpful, explaining everything, checking in regularly with updates. I truly felt that they understood how stressful the whole home purchase process was and did all that was humanly possible to ease that stress.
Date of experience: April 1, 2025
DJ
Dave J
US
Would recommend Claire to help with property search
I have met with Claire Kington on a number of occasions. She is always professional and well informed when viewing the houses. I have also contacted Claire a number of times outside of viewings and she has always been responsive and very helpful in our property search.
Date of experience: March 31, 2025
CW
Colin W
US
Absolute superstars
Absolute superstars! The teams in ocean and the individuals I’ve dealt with are absolutely second to none . The service and professionalism is outstanding. I would have no hesitation recommending them for sales and letting . The best of the best are here , no need to try anyone else .would recommend fully 100%
Date of experience: March 31, 2025
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