Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

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Showing 191 - 200 of 996 reviews
S
5 out of 5 stars

Excellent service and advice from Luigi…

Excellent service and advice from Luigi Lattuca as always

Date of experience: March 31, 2025

VR
5 out of 5 stars

The whole process of rentThe whole process of renting from viewing the property to the agreement was perfectly planned and executed on timely manner.Thanks to Jack Evans and kayla for everything.

Communication Support Smooth and timely processing Guidance

Date of experience: March 31, 2025

BW
5 out of 5 stars

A Looooooong Process

It has been a long a frustrating process at times, however we can not fault Sadie and Sam and others who worked on our case at Ocean. From start to finish they have been open, honest and have gone above and beyond to get this over the line for us! Whether it being completing paperwork in a timely manner or Chasing the awful solicitors we had to get their jobs done. I have to say they have not faltered at all and remained professional, dedicated and committed to this sale. We have now moved into our forever home and could not be happier! Many Thanks all for your help we couldn’t have done it without you !!! Keep up with the 5* service you provide so well :)

Date of experience: March 31, 2025

C
5 out of 5 stars

Sale of leasehold property & purchase of freehold property

I used the Southville Conveyancing team for the second time. Ashleigh was dealing with my case and she went above and beyond to get it over the line in spite of a difficult conveyancer on the other side. She was really friendly and knowledgeable. There were also occasions when I called the office and Linda gave some really helpful advice and was very informative about what she’s seen in other similar situations. Ultimately we got to the point of sale and purchase before the SDLT deadline and I’m confident that everything was done properly. Overall a really positive experience.

Date of experience: March 31, 2025

MG
4 out of 5 stars

How long it takes to sell a property. How much information needed.

Lots of help from Downend office given directly as I was not good with internet thank you.

Date of experience: March 31, 2025

MP
5 out of 5 stars

Thank you for all your service

Thank you for all your service. Sadie Jones was very efficient and helpful throughout the process. Emma who showed me the flat a few times was also amazing and kind. All best, Pavla

Date of experience: March 30, 2025

FD
5 out of 5 stars

Very quick responses

Very quick responses , polite service

Date of experience: March 30, 2025

c
1 out of 5 stars

Bullying

Bullying, attacking email sent by Bishopston branch manager

Date of experience: March 30, 2025

c
4 out of 5 stars

Ocean were fast at sorting out queries with my buyers

Ocean were fast at sorting out advertising the house and conducting the viewings, they were particularly helpful and responsive when I had an offer accepted and were chasing the chain. Seamas and Emily specifically were amazing.

Date of experience: March 30, 2025

HD
4 out of 5 stars

We’re helpful in getting our house…

We’re helpful in getting our house purchase done. Just felt it was they didn’t even give us a card or gift when our purchase went through. No personal touches at all. Just here is the keys that’s it!

Date of experience: March 29, 2025

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