Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

1,000 total • Write a review

Showing 101 - 110 of 996 reviews
S
5 out of 5 stars

Highly recommended

Ocean have been managing my rental properties for many years & have always provided me with a great service. My property has recently been re-let & Tommy at the Southville office has been excellent, providing great communication & support during the process. I highly recommend Ocean as a letting agent.

Date of experience: May 20, 2025

CP
5 out of 5 stars

We had a great experience with Ocean…

We had a great experience with Ocean Lettings & Management. Keith was especially helpful — professional, responsive, and genuinely supportive throughout our search. Although we ended up choosing a different property, we really appreciated the excellent service and would happily recommend them.

Date of experience: May 19, 2025

c
5 out of 5 stars

Proactive and communicative

Kept us well informed throughout the process. Proactive and quick to respond to emails.

Date of experience: May 19, 2025

EB
5 out of 5 stars

Great advice

Great advice; guided me, but listened to my viewpoint too. Quick no nonsense sale.

Date of experience: May 18, 2025

T
5 out of 5 stars

A shame we can only leave 5*s!!

A shame we can only leave 5*s!! We've had a great experience with Ocean so far and especially from Jemima (Kivell) who showed us round the property. She was excellent and showed the perfect level of professionalism combined with friendliness as well as being great in staying in contact with us throughout the process. Would definitely recommend Jemima and the Ocean team 👌🏻

Date of experience: May 15, 2025

EP
5 out of 5 stars

Karen looked after us from start to…

Karen looked after us from start to finish, and as first time buyers her responsiveness and reassurance was needed at every turn. Our first home purchase went smoothly and it couldn't have been so stress free without Karen - thank you!

Date of experience: May 15, 2025

Sg
5 out of 5 stars

Everything was explained and dealt with…

Everything was explained and dealt with very professionally , the whole sale was done very quickly and talking to the solicitors was never a problem . Highly recommend Ocean

Date of experience: May 14, 2025

S
5 out of 5 stars

Claire was great

Claire was great! She arrived on time, had clearly recieved and understood the information we had given and was incredibly pleasant. She was clear and helpful with her feedback, made our potential next steps very clear and wasn't pushy at all. If we decide to go forward we will definitely use Ocean if Claire is available.

Date of experience: May 13, 2025

RJ
5 out of 5 stars

As first-time buyers with no prior…

As first-time buyers with no prior knowledge of the mortgage process, we were incredibly lucky to have Simon Lack as our advisor. The journey turned out to be far more complicated than we’d expected, but Simon made everything feel manageable. He took the time to explain every step clearly and patiently, never making us feel silly for asking questions. His calm, kind manner made a stressful process much easier to navigate. What really stood out was how responsive and supportive Simon was throughout. No matter how small the question, he was always quick to reply and generous with his time. It genuinely felt like he was the most important person in the whole process—and amazingly, we didn’t even have to pay for his service. We honestly can’t recommend Simon highly enough; he was an absolute lifeline, and we’re so grateful for his help in getting us into our first home.

Date of experience: May 13, 2025

CP
5 out of 5 stars

Brilliant service

Sophie was excellent. Prompt arrival, detailed showing of the flat and had a brilliant energy to her. Super easy to do applications and such aswell and in a very quick manner since we were on a time limit! Big thanks to Sophie for making everything super smooth and easy for us! From Cat & Jim

Date of experience: May 12, 2025

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