Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
4.8
Excellent
1,000 reviews
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
Company details
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Website
www.oceanhome.co.uk
All reviews
1,000 total • Write a review
Showing 91 - 100 of 996 reviews
MF
Viewing experience
Our agent ( Kyra Bull) in viewing was very helpful , professional . she made the experience very nice and smooth. She answered all our questions efficiently.
Date of experience: May 21, 2025
EM
Claire Kingston was very jolly and…
Claire Kingston was very jolly and informative about the property and very pleasant ! The property was very nice but needs a lot of cosmetic work going to it especially as there is a heavy smell of cigarettes throughout the property. Carpets would all need to be replaced throughout to get rid of the odour ! Thank you Claire for your time today , I will discuss the properly with husband who couldn’t bd with me today and will arrange a second viewing if he is keen . Regards Elaine
Date of experience: May 21, 2025
rs
Currently working with Claire Kington…
Currently working with Claire Kington at ocean and she makes it all so easy. Always quick to reply and really helpful! She has made moving so easy
Date of experience: May 21, 2025
JP
A Flat Sale.......
Selling a property is often quite troublesome, my sale was no different than normal with many problems along the way. With the help of Melissa, Steve and the whole office the journey was made a lot more acceptable, with some top quality guidance all was well. Many thanks :-)
Date of experience: May 21, 2025
MK
Ms Kaur
US
I have a number of properties through…
I have let a number of properties through Ocean. They have always provided an outstanding and excellent service. Jemima Kivell in particular was polite, professional and very helpful at all times. I would highly recommend Ocean as a letting agent.
Date of experience: May 21, 2025
HC
The Best Agency
Great experience with this letting agency. Great staff and wonderful customer service. Staff were so helpful and guided us through the whole process and made it such a seamless process many thanks to Jemima Kivell.
Date of experience: May 20, 2025
c
customer
US
We had intitally approached the Clifton…
We had intitally approached the Clifton branch of Ocean, with the understanding that it would help move the process along if we were within walking distance (we had two months exactly to buy our property in order to avoid the stamp duty hike), so we were at first a little dismayed when we were allocated to the Portishead branch. We were, however, completely wrong to have worried and, as far as we are concerned, we now consider it to have been a blessing. Let me be clear - Karen is an absolute wonder of a solicitor, and she worked like an utter machine in order to get us across the line in time. Her communication turn around was fast, her tenacity was remarkable, she addressed queries, chased without having to be asked, was clear and confident in utilising her expertise and, in all regards, went above and beyond. We could not have been happier with her, she got us into our dream home, and we will forever be thankful to her. Ocean Portishead - safe hands who know exactly what they are doing. 10 stars out of 5 Laurence and Kirsten
Date of experience: May 20, 2025
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