Great week with great destinations
Great week with great destinations, drinks packages and entertainment
4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Great holiday
Don’t believe the reviews about the grub
Wonderful cruise with superb staff.
Wonderful cruise with superb staff.
Doing all the right things except need…
Doing all the right things except need more cleaning in cabins and not cold food in the buffet
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.msccruises.co.uk
All reviews
1,000 total • Write a review
Showing 861 - 870 of 996 reviews
CB
Holiday of a lifetime!
From start to finish myself and my partner had a fantastic and faultless time. The service provided by all staff was impeccable and really made us feel special! The entertainment was great, food was stunning and found there was always something for everyone. Our cabin was beautiful and was spotlessly cleaned 2/3 times a day. There we're so may venues to explore on board and we did get around to visiting most, there was always something to do. Whatever we were in the mood for there seemed to be more than enough choice. The Aurea experience really elevated our time on board as the upgrade perks suited us very well. All in all, the ship is absolutely stunning and we were a little sceptical after reading so many negative comments and didn't know what to expect. I can honestly say we had nothing to complain about, it was a holiday of a lifetime for us so please dont let the negatives put you off! We will be back no doubt!
Date of experience: June 30, 2025
T
Trina
US
Very disappointed with Yacht Club experience
Very disappointed with the facilities this time. Has definitely gone downhill and you can really notice the difference in Yacht Club. 4th time in YC & seriously considering going with another cruise line next time. Had a whole week of toilet not flushing properly despite concierge calling out plumber nearly every day. Rainfall shower didn’t work at all. Balcony flooded every time it rained as run off from front of ship. Excursion was good but very rushed & wasn’t worth the money for the strict timing involved as we didn’t have time to enjoy the views before being rushed back onto the coach. Didn’t get a diffuser as YC gift despite being told we would as diamond members. Every area of YC seems to have been cut back to the bone & considering how much people pay for the YC experience, & having spoken to other guests, we all felt that we were being short changed. The only good aspect we came away with were that all the YC staff were absolutely fantastic & top of their game. They are what made the experience of being in YC less disappointing.
Date of experience: June 30, 2025
AW
Do not use if a coeliac as they cannot…
Do not use if a coeliac as they cannot adequately feed you decent food
Date of experience: June 30, 2025
WH
Amazing Virtuosa
The ship and staff truly are amazing. Food is also amazing.I was lucky enough to be in Yacht club hence great review. I can not give enough praise for my latest cruise.
Date of experience: June 30, 2025
Kl
Fabulous cruise
Fabulous cruise, staff made the trip as they were so wonderful. Would definitely recommend to others
Date of experience: June 30, 2025
JM
Too crowded
Not enough space for the number of people on board so difficult to get a seat in some of the bar areas
Date of experience: June 30, 2025
DP
Friendly relaxed atmosphere except for…
Friendly relaxed atmosphere except for the amount of kids running around. Should be areas of the ship out of bounds to them
Date of experience: June 30, 2025
JM
There were some negative reports…
There were some negative reports regarding this cruise. All unfounded in my opinion. I would recommend to anyone.
Date of experience: June 30, 2025
ZB
The ship is stunning and very clean
The ship is stunning and very clean The staff are extremely helpful and friendly Too many people on the ship trying to use lifts The buffet was carnage great food but hell to get it Room was excellent Not enough slots available on the excursions Drinks package was excellent
Date of experience: June 30, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.