I have great insurance and the wiped me …
I have great insurance and the wiped me out and then want to Change me $5000 for gum surgery. Got a 2nd opinion and turns out I did not need to get gum surgery!!!

Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
Monarch Dental receives a mix of praise and criticism from its customers. Many reviewers commend the knowledgeable staff and quality dental services, highlighting positive experiences with specific professionals like Dr.
Daniel Sorokolit and Brittany Irons. Consumers appreciate the promptness in scheduling appointments, with some noting same-day service for urgent issues. However, significant complaints arise regarding billing errors, unprofessional behavior, and inadequate care. Several individuals report feeling neglected during painful situations, and others express frustration over unnecessary treatments and high costs. Issues with appointment cancellations and poor communication further contribute to dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 410 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 410 most recent reviews.
“Great service friendly and funny too”
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.0 out of 5 (poor) | 3.9 out of 5 (good) | — | 410 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Monarch Dental is #3 of 5 on overall rating in this group. On value, Canada Pharmacy scores higher (4.6 vs 2.0).
410 reviews of Monarch Dental. Filter by what matters to you.
I have great insurance and the wiped me out and then want to Change me $5000 for gum surgery. Got a 2nd opinion and turns out I did not need to get gum surgery!!!
I was extremely satisfied with my last visit to Monarch Dental. My appointment was sheduled for 8:10am and I was called back at 8:09am. My appointment was for a re-evaluation for work done a couple of months prior. I walked out of the office by 8:16 having had the results well explained and another appointment scheduled. The staff is fast and efficient and provide great customer service.
There's nothing but great things to say about the orthodontist. He is friendly, kind, gentle, and has no problem answering any question u may have. And the rest of the office is the best ever. I love the monarch dental we go to. Would most definitely recommend ya'll. As a matter a fact I already have. Thanks for being so awesome w my daughter..
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Excellent Staff.....Dentist and Hygienist superior!!
I am one of those patients who is just terrified to go to the dentist. Dr. Bates, Dr. Gonzalez and the entire staff made it such an easy experience. From explaining everything, letting me know what options I had, to pain control during procedures, it was all excellent. I highly recommend Monarch Dental and I am so very appreciative of my new smile.
Always great care! Short waiting period. Show the upmost concern for their patients
My last visit was very pleasant, as always. The office staff always seems to remember me when I come In the front door. I really love that. Dr. Patel is sweet and gentle, Dr. Gordon has a great sense of humor and Dr. Loiseau is very generous with his time.
friendly, great work
Awesome experience each and every time. Nice, friendly and helpful.
Every time I call them for any reason, they are extremely friendly and help me in any way that they can.
I love these people. The staff is very polite and friendly. The dentists know what they are talking about and care for their patients. Awesome place to go.
Friendly staff, easy appointment process, and quality dental services.
Great service and great people
great service, kind staff, clean and competent.
I have recommended this dental office to many friends. I like the dentists and most of the hygienists as well as the office staff that have been there for many years.
I went in to get my teeth cleaned. You had me come back two different times so see other doctors and I never got my cleaning done.
OMG love this place!! Last week I had an appointment and the office was nice enough to move it to a better day that worked!! And the hygienist took her time with me and explained EVERYTHING and gave me suggestions and recommendations on how to care for my teeth. THANK YOU Monarch Dental Plano for being so amazing!!
Great service. Dr Obregon is a skilled dentist and very kind person.
Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
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