Service was 👍
Service was 👍

Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
Monarch Dental receives a mix of praise and criticism from its customers. Many reviewers commend the knowledgeable staff and quality dental services, highlighting positive experiences with specific professionals like Dr.
Daniel Sorokolit and Brittany Irons. Consumers appreciate the promptness in scheduling appointments, with some noting same-day service for urgent issues. However, significant complaints arise regarding billing errors, unprofessional behavior, and inadequate care. Several individuals report feeling neglected during painful situations, and others express frustration over unnecessary treatments and high costs. Issues with appointment cancellations and poor communication further contribute to dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 410 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 410 most recent reviews.
“Great service friendly and funny too”
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.0 out of 5 (poor) | 3.9 out of 5 (good) | — | 410 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Monarch Dental is #3 of 5 on overall rating in this group. On value, Canada Pharmacy scores higher (4.6 vs 2.0).
410 reviews of Monarch Dental. Filter by what matters to you.
Service was 👍
Always have done a great job!
I like dentist honset information about my son need..also good provider get an interpreter for my appointment on time☺
Awesome experience!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Friendly yet professional staff.
I love you guys you all did a wonderful job
I had an appointment to have a crown inserted. Because my regular dentist was on vacation, the backup doctor attempted to service me and was not successful in inserting my crown. I had to drive to another office to see another doctor to be serviced. It turned out that the crown was ill-fit, after waiting 1 1/2 months on its arrival. Though all staff were pleasant and professional, this was an inconvenience as I taken off work to have this done.
Very nice staff, doctor was very friendly, he took his time to answer all our questions even though I knew he had patients waiting for him, which I appreciate, thank you.
I didn't get a cleaning; it's a waste of time for a new patient with healthly teeth. I had to make another appointment for another day. Don't understand why a cleaning isn't included at your first visit. In the pass, at every bi-annual visit I had a cleaning. Not happy!
I was happy with the way the office treated me with every interaction. They all seem genuine. Currently Im still in a lot of pain because I wasnt given pain meds upon a tooth extraction. I did call and they had the script ready for me this morning. That aside it was a good experience and this is coming from someone who hates going to the dentist.
The Dr and her assistant were very professional and caring. They insured I was comfortable at all times before, during and after my procedure
Had extreme tooth pain Friday night and Saturday. Web site says emergency appointments always available. This is not true. Ashley explained that means they can squeeze people in between other appointments, but their office has to be open. No one, she said, comes in on a Saturday, even if the patient is in extreme pain. Appointment made for Monday and plans to suffer through with pain pills and ice until then. Monday came. X-Rays taken of affected area. Dentist came in, put cold gel on a few teeth before declaring I needed a root canal and a crown. I had figured that part out. Dentist said to continue pain pills until the root canal specialist was available in two weeks. And with that, he walked out of the room. What? Nothing done to alleviate the pain. He didn't care how miserable I was and had been for days. Nor did he care about how difficult it was to get out of work to see him. This was my first (and last) visit to Monarch. Literally 35+ employees standing around talking. Not all were dentists, obviously, but the one who froze my teeth claimed to be one. If anything, he made the pain worse. Not one of these people were willing to do anything to reduce my suffering. I expected a little caring and compassion. Nope. Still in pain, Looking for new dentist.
I always feel like a valued and important patron at this Monarch. The staff is very knowledgeable about my previous dental care, needs and preferences. I know that I am in good hands when I visit this Monarch.
Great Job Always polite and very caring staff. Crown procedure with no pain. Satisfied customer for over 7 years
The only thing that would have made my experience better would have been to have a short discussion as to how the procedure went and a verbal reassurance of the instructions in the bag. It just would have been nice for the dismissal to be a bit more personable. Otherwise, the care was good.
Friendly and Comforting staff. Was a great visit.
No smile this time and I don’t believe I’ll be back. I think maybe your office is over-booking patients. I felt like the dentist was rushing back and forth between patients. At times I was left in the chair for 20-30 minutes at a time while the dentist was moving from room to room. When my procedure was over he was out the door. I expressed concern to his assistant that the back of my tooth had a rough edge. I didn’t understand why the patching/filling couldn’t have been brought out even with the rest of my teeth. After another 20 minutes the dentist was back and seemed irritated with my concern and said in order to fix it he would have to rebuild the bridge. And earlier he had cut my lip while standing over me pressing down trying to get dental floss between my teeth. I felt like I was in a chop shop. -John Lomax
Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
This profile hasn't been claimed by the business owner.