Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.6	60	100%	+0.9	● Low

3.6 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.0▲ 0.9
12-month avg: 3.6
All-time: 3.6
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Service	Quality	Trend	Reviews
Mighty ApeThis company	3.6 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.2 out of 5 (fair)	3.3 out of 5 (fair)	—	60
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.5 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	4.8 out of 5 (good)	5.0 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	3.9 out of 5 (good)	4.6 out of 5 (good)	4.5 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.7 out of 5 (good)	—	−1%	1,000

Bottom line: Mighty Ape is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.3).

Karen O'Malley

1 review

Aug 31, 2025

Featured

A+ service

A+ service - delivered next day and exactly what I ordered

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Tony

1 review

Aug 26, 2025

Featured

First time to use

First time to use, very impressed

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Alice Zhu

1 review

Aug 26, 2025

Featured

Not recommend at all

Not recommend at all! I placed the order in the midnight and request cancel it straight away. There is no cancel button and you have to wait them to contact you back. However, in 7 products, only 2 had been cancelled, one was due to no stock. The worst thing is, no one got me an update and had waited half hour online but no one had a chat. YOU CANT CHANGE YOUR MIND ONCE YOU PLACE THE ORDER & NO CUSTOMER SERVICE AT ALL. Shop locally if you could, support local business if you could!

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Anon

1 review

Aug 22, 2025

Featured

Easy to order

Easy to order - fast delivery - perfect !

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Red Sky rkw

1 review

Aug 21, 2025

Ever since they were bought by Kogan

Ever since they were bought by Logan, they have been using ratty tactics. I was Auto signed up for their premium subscription when I purchased an item, 29.99!? And the only way to cancel is to contact customer service.

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Tracee

1 review

Aug 21, 2025

I usually love buying things from…

I usually love buying things from mighty ape due to there fast service. This time was not great. They lied about delivery time and when product was sent which i kept checking. I would never have bought if I knew I had to wait. Then discovered it had come from overseas and not there warehouse.

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Zoe Smith

1 review

Aug 20, 2025

Had to wait 2 days but they got back to me. Great service.

I ordered 2 of the same product, I got one then couldn't find out where my second one was. I tried to get in touch but the page said I'd have to wait 2 to 4 business days...they got back to me on the second business day and explained what happened. So relieved. Beautiful solid racks that we've put on top of each other and they fit perfectly down the side of my fridge. My hubby changed the wheels to solid wheels so it's easy to maneuver in and out.

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Pauline Blower

1 review

Aug 17, 2025

Dishwashing disaster

Have ordered many times from this company. But this last order will be the last time I use them. As I had their primate membership I assumed that my last order which included dishwasher tablets easily available in New Zealand would be covered for free delivery. However that was not the case as they came from their market supplier and this was in Australia. The shipping cost was more than the cost of the dishwashing tablets. Although on the order is states that it was free shipping. Their customer service representative advised me in many words the error of my ways. Order history/Order #4UTU8N9C/Track your order Track your order Track the status of your recent order here. For more details, visit the courier's website. If you need any assistance with your order, please contact our customer care team. Finish Powerball Quantum Dishwasher Tablets Lemon Pack of 45's Finish Powerball Quantum Dishwasher Tablets Lemon Pack of 45's Order date August 12 2025 | 12:01 PM You got FREE shipping on this order thanks to your Primate membership. Delivery by Australia Post eParcel

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Barb Ward

1 review

Aug 13, 2025

Always like this firm,good products and…

Always like this firm,good products and fast delivery. Thanks Mighty Ape. Will add to this as 3 pieces from the cat tower I bought and no solution is forthcoming!Not happy at moment!They have come to the party,a complete new one is on it's way so have gained my trust back!

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Marcus Grant

1 review

Aug 8, 2025

Ordered and received fast

Ordered and received fast. Great staff and quickly reply to emails.

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Carolyn Wilson

1 review

Jul 28, 2025

Awesome team

Awesome team, Prompt answer to my email, my order was packed and delivered in a timely manner and our products are excellent quality for the price. Highly recommend to all. I will definitely keep shopping with them. Big thank you to all the team at Mighty Ape : )

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Wayne Sutherland

1 review

Jul 26, 2025

Quick and easy ordering and delivery

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Len Hill

1 review

Jul 25, 2025

Delivery company less than competent

My package was misdirected, delayed, and the tracking info was always wrong.

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Alyce Nicholson

1 review

Jul 19, 2025

Awesome

Awesome, easy to order and fast delivery. Well package. 100% happy customer

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Liam Murphy

1 review

Jul 17, 2025

Mighty ape are professional and fast…

Mighty ape are professional and fast shipping product always turns up in good condition. 10 out of 10

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Haze

1 review

Jul 17, 2025

Mighty Ape: amazing; NZ Post: terrible

Mighty Ape was amazing - absolutely zero complaints about any part of the customer experience when dealing with them. NZ Post on the other hand, rather took the shine off things. I'm unlikely to buy anything else from Mighty Ape that can't be delivered to a PO Box, just to avoid having to endure further incredibly frustrating dealings with NZ Post.

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Christine Mottram

1 review

Jul 16, 2025

satisfied dealing with Mighty Ape

Dry satisfied dealing with Mighty Ape. Goods arrived safe and sound and on time

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gillian templeton

1 review

Jul 8, 2025

i went online searching for an over the…

i went online searching for an over the chair tablet table, one on wheels that i could just pull over my recliner as i am elderly. Mighty Ape came up with the most perfect laptop table, nice and wide, adjustable height and width. I have never bought from them before so I checked the reviews, Every review said reliable so I purchased - Now normally shipping from Auckland to Christchurch takes at least 5 days, Imagine my astonishment when 2 days later the table arrived. My daughter assembled it very quickly and it is everything I wished for. Will I buy from them again? WITHOUT A HESITATION. VERY PROFESSIONAL, UPDATES STRAIGHT AWAY brilliant company, highly recommend them

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Marc-Anthony Jones

1 review

Jul 6, 2025

They've never been mighty to begin with…

They've never been mighty to begin with and now they're letting literally scammers "sell" on their marketplace. Do not shop Mighty Ape.

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Cristian Contreras

1 review

Jul 3, 2025

Excellent product

It was really easy to find what a was looking for

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Month	Average	Reviews
May 25	3.1	27
Jun 25	4.3	10
Jul 25	4.2	13
Aug 25	3.4	10

Mighty Ape reviews & trust report

Mighty Ape has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 38 positive reviews

Top complaintsof 21 negative reviews

How it compares

Reviews