Fast delivery
Fast delivery

Mighty Ape is a New Zealand-based online retailer specializing in electronics and technology products. The company offers a diverse range of items, including video games, computers, gadgets, and various tech accessories, catering to a wide audience of tech enthusiasts and everyday consumers alike. With a user-friendly website, customers can easily browse and purchase products that suit their needs. Mighty Ape aims to provide a reliable shopping experience, ensuring that customers have access to the latest electronics and technology trends. The platform is designed for those who appreciate convenience and efficiency in their online shopping, making it a go-to destination for individuals looking to enhance their tech-savvy lifestyles. By focusing on quality products and customer service, Mighty Ape establishes itself as a trusted option in the competitive online retail landscape.
Reviewers consistently report positive experiences with Mighty Ape. Customers often highlight easy, delivery, mighty, mighty ape.
A minority mention drawbacks around order, service, mighty, item. Overall sentiment is strongly positive with an average rating of 3.6 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | +0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 3.1 | 27 |
| Jun 25 | 4.3 | 10 |
| Jul 25 | 4.2 | 13 |
| Aug 25 | 3.4 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“A+ service - delivered next day and exactly what I ordered”
“YOU CANT CHANGE YOUR MIND ONCE YOU PLACE THE ORDER & NO CUSTOMER SERVICE AT ALL”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.2 out of 5 (fair) | 3.3 out of 5 (fair) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Mighty Ape is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.3).
60 reviews of Mighty Ape. Filter by what matters to you.
Fast delivery
Problems with delivery due to website at address input losing unit number. Customer service ignored feedback and emails about broken check out address input Their address input doesn't work for certain addresses and puts the wrong address on delivery items I had to call NZ post and work with them to put the correct address on my parcel from my tip because the mighty ape website check out address input was broken that if I put the unit number separately where it says please input your unit or apartment number it will not show up on the tracking label
Always the best with service, communication, delivery and product. Would highly recommend to anyone..Thankyou.
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Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 35% are 1–2★.
I needed a last minute special birthday present that I couldn't buy in store anywhere in nz. Mightape had just what I needed. I ordered Friday and received on Monday which was so amazing, being rural can sometimes take longer then estimated but mightyape was spot on. Thanks for a great service and awesome high quality products.
The whole shopping experience was great and easy from web site to pick up
Ordered a chair on the 19th of may from NZ. expected deliver June 3/5 The order was received on 22/23rd and prepared for delivery/pickup. not notified of this until week later it was picked up . 5th of June was in transit to NZ? I thought i was buying from NZ 11 June I complained and requested money back, within an hour delivery staus changed to 'delivered' .. in the middle of the night. The item was not delivered and I think this was retaliatory to my request for money back/cancellation. (pure evil). currently 25 June and mighty ape blaming its supplier and delivery.. This kind of biz should not be able to operate in NZ market. $300 bucks ripped off, continuing to dispute at MBIE and wasting lawyers time to end this wrong.
Quick delivery easy to deal with
Mighty Ape is usually my first call when online shopping. I don't do a lot of buying online, but Mighty Ape is always dependable, with a good range of well-priced quality products and remarkably fast delivery.
Used to be really good, now it seems like it upsells everything unless you buy the monthly subscription, so if you just casually buy now and then it’s not worth it.
I found the website user friendly, the order arrived overnight, good recyclable cardboard. An absolute pleasure to shop on mighty ape!!
The website is easy to navigate, the purchasing was easy, and the delivery was super fast (same day purchasing and delivery). The item was as advertised. All in all it was a very satisfying experience to purchase from Mighty Ape.
First rate in every step to final delivery
The customer service in New Zealand is quite disappointing! I visited the Armageddon Mighty Ape booth. You conceal the most desirable items at the back of the store. Out if reach for customers to look at. It would not be detrimental to allow customers to view the products they wish to purchase. However, your customer service appears to be biased regarding the items they choose to buy, and it takes an excessive amount of time for them to be permitted to examine the products they are interested in buying. The item is located at the back of the shop owner's premises; it would not be detrimental to allow the customer to view it, even if the shop is busy. After all, you are just simply going to hand it over. Very biased service
was easy to order and arrived so fast
Excellent service
I ordered from Mighty Ape online & it went 100 % perfectly well.I would recommend them to anyone to order from them.
Sad to say this company has completely fallen off, it used to be good value and great customer service but now it’s a mess. 3 out of 4 of my last orders have been damaged and customer service now takes weeks to reply. The UI has also become garbage, it’s difficult to find what you want in terms of settings and policy. They use to always ask for feedback and display reviews but now they don’t… wonder why
Processing time was Extremely fast. Receive the order the next day.
Mighty Ape is a New Zealand-based online retailer specializing in electronics and technology products. The company offers a diverse range of items, including video games, computers, gadgets, and various tech accessories, catering to a wide audience of tech enthusiasts and everyday consumers alike. With a user-friendly website, customers can easily browse and purchase products that suit their needs. Mighty Ape aims to provide a reliable shopping experience, ensuring that customers have access to the latest electronics and technology trends. The platform is designed for those who appreciate convenience and efficiency in their online shopping, making it a go-to destination for individuals looking to enhance their tech-savvy lifestyles. By focusing on quality products and customer service, Mighty Ape establishes itself as a trusted option in the competitive online retail landscape.
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