Perfect signal on the back of beyond!
Perfect signal in a location notorious for a poor connection. Thank you! Xx
2.7
Average
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
30Gb gone in 2 hours?????
I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?
Good service I'm happy 😊
Good service I'm happy 😊
Ordered but never received package
Ordered but never received package
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.lycamobile.co.uk
All reviews
1,000 total • Write a review
Showing 111 - 120 of 996 reviews
mt
Hotel California Mobile
Took ages to leave them absolute rubbish customer service we aim to respond in 48 hrs more like a week every time Rang up took 4 attempts to speak to someone who hung up on me when I asked a question on how to get the number for the account I had neither ordered or activated Don't use this company
Date of experience: July 10, 2025
Pc
Horrible company and the worst internet…
Horrible company and the worst internet network in the UK
Date of experience: July 10, 2025
ED
No data on esim even though plan stated 30GB
If you are visiting the UK, do not buy an data esim from this company. It is a scam. I activated the esim that supposedly came with 30Gb of data. No data on it, no plan. The app suggested to pay more to add a plan. Wasted an hour with support that kept insisting I check their website (with which data?!). On the second call they put me on hold for 40min supposedly “opening a ticket”. No solution, no refund. Total scam, I paid for no services rendered. Welcome to the UK… Addendum - As I mentioned to the support team on the call and responding to Lyca's answer: nowhere in the email instructions I received to install the esim does it say not to activate the esim outside of the UK. Stating this fact during purchase selection is not enough as both events (purchase and installation) happen at different times. Make a note next to the QR code instructions if this is indeed a problem.
Date of experience: July 10, 2025
SH
I approached lyca mobile for a refund…
I approached lyca mobile for a refund only to find out they hadn't processed the request because they didn't submit it I had e now been unable to use my phone properly because they LOCKED MY SIM CARD and applied a charge back to my account so due to my experience I would urge anybody to think twice about using them
Date of experience: July 10, 2025
JW
I have been trying to swap eSIM for…
I have been trying to swap eSIM for days and they've made it almost impossible. EDIT: perfect example of the issue here. They've called my number on my broken phone. I've emailed the contact listen and no response in 5 days.
Date of experience: July 10, 2025
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