Lyca Mobile UK
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No data on esim even though plan stated 30GB
If you are visiting the UK, do not buy an data esim from this company. It is a scam. I activated the esim that supposedly came with 30Gb of data. No data on it, no plan. The app suggested to pay more to add a plan. Wasted an hour with support that kept insisting I check their website (with which data?!). On the second call they put me on hold for 40min supposedly “opening a ticket”. No solution, no refund. Total scam, I paid for no services rendered. Welcome to the UK… Addendum - As I mentioned to the support team on the call and responding to Lyca's answer: nowhere in the email instructions I received to install the esim does it say not to activate the esim outside of the UK. Stating this fact during purchase selection is not enough as both events (purchase and installation) happen at different times. Make a note next to the QR code instructions if this is indeed a problem.