Perfect signal on the back of beyond!
Perfect signal in a location notorious for a poor connection. Thank you! Xx
2.7
Average
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
30Gb gone in 2 hours?????
I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?
Good service I'm happy 😊
Good service I'm happy 😊
Ordered but never received package
Ordered but never received package
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.lycamobile.co.ukAll reviews
1,000 total • Write a review
Showing 101 - 110 of 996 reviews
JD
Good Service with the right agent
Call to Customer Service first got dropped and then the following call I spoke to a lady named Nona and she was friendly and knew what she was doing. It was a breeze
Date of experience: July 11, 2025
HR
H Rashid
US
Was Charged Unnecessarily for service I never used!
I decided to change Network Provider from Lycamobile UK. So, I requested a PAC Code. I used the PAC Code and my number was switched over to the New Network. But, I was still charged £6.99 for the next month. I complained that I should not have been charged for the next month as I used the PAC Code before the start of the next months billing period to Lycamobile UK Customer Service. But, they said that that they couldn't do anything because now the account is closed because my number had been Ported across to the new mobile service provider. VERY POOR! It should be an automatic refund of mobile allowances not used like other Mobile Sim Companies do!
Date of experience: July 11, 2025
VR
Robert was very helpful in my call.
Robert was very helpful in my call.
Date of experience: July 11, 2025
S
Sorin
US
They charge you upfront for 12 months…
They charge you upfront for 12 months and after admitting the mistake they never refund you . You charge me £54.00 upfront 12 months, you should charge every month £4.50 not £54. Then when I complain what you did black list my mobile number because I call the bank to stop payment to you. Check your bank account they charge you fraudulent and never refund you.scam company.
Date of experience: July 11, 2025
JD
Absolutely the worst mobile provider…
Absolutely the worst mobile provider when it comes to customer service, no response to emails despite messaging numerous times. They won’t allow plan renewal from a credit balance PAYG and refuse to refund my credit balance 😡. Beware if you’re thinking of switching to them UPDATE, even their advice below by texting a plan code to buy a plan with the credit on my account DOESNT WORK 😡😡
Date of experience: July 11, 2025
CO
My friend was scammed by someone from…
My friend was scammed by someone from lycra.lucky enough she got to contact the bank before they could take anything.they keep phoning her so many times and send a text message with a code for her to send the code back to them.my friend had just come out of hospital and was feeling very vulnerable would not recommend this company to anyone.just advice people to beware Of scammers
Date of experience: July 10, 2025
I
Ian
US
Won’t end contract!
Being with Lyca had its issues with verification texts from other companies, but I could live with this. But I recently moved, and Lyca has poor reception, so I switched to another provider using the PAC code. Now, after terminating the direct debit, they continue to bill me each month under threat of legal action. Complaint made, but they have ignored that. Steer clear.
Date of experience: July 10, 2025
HB
Good service LIA helps me very well…
Good service LIA helps me very well today
Date of experience: July 10, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.