LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
6 months ago
5 out of 5 stars

Marie was wonderful

On June 10, Maria was wonderful. She made sure I knew what I needed and guided my choices.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

They were very helpful helping me get…

They were very helpful helping me get this setup for my aunt.

Helpful?
Cathy Ingham
Cathy Ingham
1 reviews
6 months ago
5 out of 5 stars

Excellent customer service!!!

Excellent customer service!!!

Helpful?
6 months ago
5 out of 5 stars

Ease of ordering, ease in being able to set up what kind of device was best for my needs

The person I talked to was very helpful and kind. He listened to me and suggested what he felt best fit my needs.

Helpful?
Joe DeChirico
Joe DeChirico
1 reviews
6 months ago
5 out of 5 stars

The representative provided the…

The representative provided the information requested without a lot of hype

Helpful?
Susan Smith
Susan Smith
1 reviews
6 months ago
5 out of 5 stars

Knowledgeable company rep

Knowledgeable company rep. Answered all my questions, made helpful suggestions. Very pleasant experience

Helpful?
6 months ago
5 out of 5 stars

Your representative very informal

Your representative very informal. She was very helpful, very knowledgeable and patient. Understanding and what I need. She helped me make the right decision on the product.

Helpful?
customer
customer
1 reviews
6 months ago
4 out of 5 stars

Went into detail about the program

Went into detail about the program. When I send an alert will I talk with a person or robot.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

She was a great sales person and she…

She was a great sales person and she knew when to wait. Liked that

Helpful?
Gary Sarff
Gary Sarff
1 reviews
6 months ago
5 out of 5 stars

It was easy and friendly

It was easy and friendly so it gives me peace of mind.

Helpful?
customer
customer
1 reviews
6 months ago
4 out of 5 stars

The first customer service provided mid…

The first customer service provided mid information. The call was transferred to Sherry, w/ excellent results.

Helpful?
Gary Bezotte
Gary Bezotte
1 reviews
6 months ago
5 out of 5 stars

Very pleased

Very helpful agent

Helpful?
Beverly
Beverly
1 reviews
6 months ago
5 out of 5 stars

Succesful purchase

I first tried the chat which was unsuccessful for a few days, so I called and getting the Sidekick and all questions answered was easy.

Helpful?
6 months ago
5 out of 5 stars

Easy setup.

The setup was probably the easiest I have ever experienced. Just plug into power and it automatically connected to internet. I didn't even have to give the password. I needed to make a test phone call and it was all set up. Took less than 15 minutes.

Helpful?
6 months ago
5 out of 5 stars

Application process

Very professional, very knowledgeable. Very understanding

Helpful?
6 months ago
5 out of 5 stars

The young man

The young man, Frankie, was very courteous and able to answer all my questions so that I understand exactly what service I will be getting.

Helpful?
R. M.
R. M.
1 reviews
6 months ago
5 out of 5 stars

Pleasant to speak to and easy to…

Pleasant to speak to and easy to understand.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Awesome

Frankie, the customer service rep, was patient and thorough.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

It was short and sweet

It was short and sweet

Helpful?

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About LifeStation

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