LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
Lori
Lori
1 reviews
5 months ago
5 out of 5 stars

5 Stars

Kristina was very helpful and had a fun personality to engage with. I wish all of the customer service agents were like her. I hope I spelled her name right.

Helpful?
mobel
mobel
1 reviews
5 months ago
5 out of 5 stars

Ben very knowledgeable n friendly A…

Ben very knowledgeable n friendly A plus for your company

Helpful?
Jennifer
Jennifer
1 reviews
5 months ago
5 out of 5 stars

Very helpful and friendly sales rep!!

Very helpful and friendly sales rep!!

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Aetna & Frankie made this experience so…

Aetna & Frankie made this experience so easy for me and my daughter! Gives us the piece of mind without breaking the bank🙏🏻

Helpful?
5 months ago
5 out of 5 stars

Time and patience

The time and patience taken by the representative was excellent. Her knowledge of the product and benefits of its use gave a clear explanation of what to expect.

Helpful?
5 months ago
5 out of 5 stars

Excellent service I ask alot of…

Excellent service I ask alot of question was able to answer everything for me.

Helpful?
5 months ago
5 out of 5 stars

Hello Life Station,

Hello, Husband, Steve and I were interested in the Life Alert and when call Sherry answered all of our questions. She also gave us good advice. When we asked her to give us a little time and we would get back to her. She let us know that we may not get her to speak with. Sherry called us back, in California, at exactly 2:00pm. This is the time we agreed upon. Again Sherry answered all of our questions and assisted us in ordering the Life Station. Steve could not decide on the necklace or wristlet. With Sherry's help we decided on the wristlet so he could wear his good watch, and I can locate him in the half acre property we have without running around and calling his name. We are very happy with Sherry, she was patient, kind and knowledgeable. Thank you Sherry and Life Station Sandi and Steve Stamates

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

The person who helped make Frankie had…

The person who helped make Frankie had all the answers. Made it very easy for me. I will be eighty five this september. He gave me the different choices up front, they were very clear as well as different. It didn't take long. I thought it was going to be a difficult decision for me, but it was not. He's good at his job. He's patient, he's knowledgeable.What more can you askhi

Helpful?
Nancycustomer
Nancycustomer
1 reviews
5 months ago
5 out of 5 stars

The person Herry

The person Herry

Helpful?
Bethany Dones
Bethany Dones
1 reviews
5 months ago
5 out of 5 stars

Extremely knowledgeable and empathetic…

Extremely knowledgeable and empathetic to my situation. Everything was clearly and thoroughly explained. I was extremely happy and am now confident I am in the best hands.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Every one was very nice and nice…

Every one was very nice and nice answered all my questions. Hope all goes well when we get it

Helpful?
Barbara
Barbara
1 reviews
5 months ago
5 out of 5 stars

Thomas was very good at answering…

Thomas was very good at answering questions. Was very informative and knowledgeable.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Rep was very freindly and professional…

Rep was very freindly and professional and also very knowledgable Top of my list.

Helpful?
customer
customer
1 reviews
5 months ago
2 out of 5 stars

I was told a price I get my statement…

I was told a price I get my statement from the bank I been paying $176dollar that was wrong of you all

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

The customer service was simply amazing.

The customer service was simply amazing.

Helpful?
5 months ago
5 out of 5 stars

Customer service went out of his way to…

Customer service went out of his way to find me a plan that would work for me.

Helpful?
GG
GG
1 reviews
5 months ago
5 out of 5 stars

Easy no problems

Easy no problems

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

An Excellent Experience

Professional Friendly Knowledgeable Easy to understand

Helpful?
Criss
Criss
1 reviews
6 months ago
5 out of 5 stars

They were very helpful

They were very helpful, answered all my questions & patient with my grandson making noise in the background

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

The Life Station Representative was…

The Life Station Representative was very helpful, knowledgeable, and kind. The buying process was smooth.

Helpful?

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