LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
JULIE WULF
JULIE WULF
1 reviews
12 months ago
5 out of 5 stars

The staff I spoke with were extremely…

The staff I spoke with were extremely helpful and knowledgeable!

Helpful?
L B
L B
1 reviews
12 months ago
5 out of 5 stars

Customer Service was excellent

Customer Service was excellent. Answered every question and gave many examples to help with decision. Waiting on device to be delivered.

Helpful?
Sheryl
Sheryl
1 reviews
12 months ago
5 out of 5 stars

Super helpful explained everything and…

Super helpful explained everything and gave options

Helpful?
customner
customner
1 reviews
12 months ago
5 out of 5 stars

Frankie, one great agent!

I was able to speak with your patient, courteous, knowledgeable agent Frankie who listened to my concerns and answered all my questions. He explained equipment, services, and costs clearly.

Helpful?
Denna
Denna
1 reviews
12 months ago
5 out of 5 stars

Helping my mom

Sherry was. Very patient and helpful. She did not pressure to make a sale, but was thorough in explaining everything. Which gave me the details I needed to give my mother so she could which device she wanted.

Helpful?
12 months ago
5 out of 5 stars

YesI just did

Yes, I purchased a medical device from you. Got it yesterday, 12/3/24 charged it, tested it, called cust. service, updated my contact list. So far, so good.

Helpful?
customer
customer
1 reviews
12 months ago
5 out of 5 stars

Very pleasant experience

Everything went very smoothly from the initial text messages to connecting me with a live service representative, I received very clear and concise information. She was courteous, kind, very helpful, knowledgeable, and confident. I don’t recall her name.

Helpful?
Robin Clevers
Robin Clevers
1 reviews
12 months ago
5 out of 5 stars

The agent was extremely friendly

The agent was extremely friendly, knowledgeable, easy to understand.

Helpful?
12 months ago
5 out of 5 stars

Product knowledge

Product knowledge, pleasantness.

Helpful?
12 months ago
1 out of 5 stars

A billing faux paux is not a good way…

A billing faux paux is not a good way to commence a lasting relationship. I am watching you, Life Station, to see if Life Station is capable of living up to the expectation; of a competent medical protector!

Helpful?
customer
customer
1 reviews
12 months ago
5 out of 5 stars

Helpful and friendly

Helpful and friendly. No sales pressure

Helpful?
Charlene
Charlene
1 reviews
12 months ago
5 out of 5 stars

Customer service….very thorough and…

Customer service….very thorough and patient- answering all my questions

Helpful?
customer
customer
1 reviews
12 months ago
5 out of 5 stars

Haven't received it yet waiting on my…

Haven't received it yet waiting on my watch and I can tell more

Helpful?
12 months ago
5 out of 5 stars

Sorry

Sorry, I haven’t even used it yet!

Helpful?
Peter
Peter
1 reviews
12 months ago
5 out of 5 stars

The representative was great to work…

The representative was great to work with

Helpful?
Claire
Claire
1 reviews
12 months ago
5 out of 5 stars

Was given a complete description of…

Was given a complete description of Lifestation and it's various methods of delivery of services and prices.

Helpful?
Golda Wolf
Golda Wolf
1 reviews
12 months ago
4 out of 5 stars

I'm hopeful this device will work and…

I'm hopeful this device will work and not malfunction like the one I currently have. It's a little too pricey for someone on a fixed income so I don't know how long I can keep it.

Helpful?
12 months ago
5 out of 5 stars

The customer service was very helpful…

The customer service was very helpful and able to work with me.

Helpful?
about 1 year ago
1 out of 5 stars

Don't have the monitor as yet

Don't have the monitor as yet

Helpful?
about 1 year ago
5 out of 5 stars

Placing my order was easy and…

Placing my order was easy and wonderful. The young man that helped me name. Justin was wonderful. He was very attentive. Listen to what I had to say and advise me on what I should do. Thank you very much for the pleasant experience. I look forward to having you all save my life.

Helpful?

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