LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
Doris Shaffer
Doris Shaffer
1 reviews
about 1 year ago
5 out of 5 stars

Quick

Quick, easy and affordable!

Helpful?
about 1 year ago
5 out of 5 stars

Great customer service.

Great customer service.

Helpful?
about 1 year ago
5 out of 5 stars

The customer service rep was able to…

The customer service rep was able to answer all my questions and more and we were able to determine what would work best for now with options to upgrade later if needed.

Helpful?
West
West
1 reviews
about 1 year ago
5 out of 5 stars

Maria is great!!

Maria is great!!! Very knowledgeable and made it easy. Thank you!!!

Helpful?
lmrh
lmrh
1 reviews
about 1 year ago
5 out of 5 stars

It was easy to use

It was easy to use, but only after I spoke to one of your staff who steered me in the right direction on what my needs would be for my mother.

Helpful?
Dave johnson
Dave johnson
1 reviews
about 1 year ago
4 out of 5 stars

Knowing what it was I was wanting

Knowing what it was I was wanting

Helpful?
about 1 year ago
5 out of 5 stars

My experience was made great by a great representative and a great price!! sweet…

My experience was made great by a sweet lady named Maria. She's got me all set up to receive my new Alert device. Have a great Thanksgiving, Merry Christmas and a Happy New Year to you all!! Sincerely , Darlene E Peterson

Helpful?
about 1 year ago
5 out of 5 stars

Works great

The medical bracelet watch works perfectly for me even when I don't fall or if the watch Falls it automatically calls for help it's very great just in case the emergency and I did fall it will send

Helpful?
Guest
Guest
1 reviews
about 1 year ago
5 out of 5 stars

Very helpful person on phone

Very helpful person on phone

Helpful?
Tina Perry
Tina Perry
1 reviews
about 1 year ago
5 out of 5 stars

Great experience

The representative was very informative and helpful. The price was very competitive and fit my budget! Sherry was my representative! Very knowledgeable!

Helpful?
Mark Jones
Mark Jones
1 reviews
about 1 year ago
5 out of 5 stars

Clear, helpful, and to the point.

I spoke with Sheery (I hope I have the spelling right), who was clear and matter-of-fact about your system, the options, and how it works. I did not feel pressured but was asked the right questions and helpfully guided through the discussion; Sheery was both polite and efficient, very pleasant to deal with.

Helpful?
CNelson
CNelson
1 reviews
about 1 year ago
5 out of 5 stars

Excellence customer service by agent Justin…

The customer service agent Justin picked right up right away on phone call. Justin explained everything to me answered all my questions and got my order processed quickly. Thanks for this service.

Helpful?
customer
customer
1 reviews
about 1 year ago
4 out of 5 stars

Sherry was knowledgeable about this…

Sherry was knowledgeable about this device. She was so helpful and sold me the device. First person after 3 different calls that knew what they were selling. Kudos to Sherry.....

Helpful?
Richard Hall
Richard Hall
1 reviews
about 1 year ago
5 out of 5 stars

I believe trust is the #1 view here.

I believe trust is the #1 view here. The people whom I spoke with were polite, and very nice talking over the phone with me about the SmartWatch that I ordered. They are professional in my book, and I highly reccommend them to my family, and to my friends.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Easy and informative.

Sherry, the customer service representative was knowledgeable and helpful in making the purchase. The whole process only took about 15 minutes.

Helpful?
Sandy
Sandy
1 reviews
about 1 year ago
5 out of 5 stars

Very kind understanding never pushed listened

Very easy to talk to she listened never interupted

Helpful?
about 1 year ago
5 out of 5 stars

Quick and responsive!

Quick and responsive!

Helpful?
Nancy
Nancy
1 reviews
about 1 year ago
5 out of 5 stars

Sherry

Sherry, the sales person who phoned me, was very helpful and answered all my questions, found me a couple of discounts, and helped me decide what was right for me.

Helpful?
Denise
Denise
1 reviews
about 1 year ago
5 out of 5 stars

Frankie was very helpful explaining how…

Frankie was very helpful explaining how it works, checking for discounts as this is for my mother in law who recently had a stroke

Helpful?
Karen Sands
Karen Sands
1 reviews
about 1 year ago
5 out of 5 stars

My experience was very positive.

My experience was very positive. My representative Justin was patient and very helpful. Turns out he grew up in Union,N.J. which is the next town over from Millburn where I went to high school before moving to Boston to attend college.

Helpful?

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